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Carl Gundel - admin
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Last Edit: Feb 8, 2010 13:03:14 GMT -5 by Janet
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Post by stormforce5 on Apr 16, 2010 17:18:05 GMT -5

stormforce5.dyndns.org/seaside/go/runbasicpersonal?app=helpdesk

this is a test version of a web helpdesk I created for our IT department 4 of us... we use it just to log faults / requests otherwise known as tickets. Its quite basic as we didn't need alot and I had to make it fit on 1024x768 screens so the outstanding tickets screens are alittle limited...

login as runbasic
password is test

this is running off my small server at home via a slow ADSL connection so be patient... it runs really well on a fast connection.

some of the category's related to the company I work for but I'm sure you get the idea... of
1. create new ticket and assign to users.... there are other user setup to show this ability
2. update a ticket, add notes (the progress of a ticket being resolved) and add time or reassign if needed
3. update ticket, time and add note and close ticket

ticket then moves into closed tickets list which can be viewed and have reports / times too..

have fun playing with it...

Jimbo
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Post by Carl Gundel - admin on Apr 17, 2010 12:40:25 GMT -5

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stormforce5.dyndns.org/seaside/go/runbasicpersonal?app=helpdesk

this is a test version of a web helpdesk I created for our IT department 4 of us... we use it just to log faults / requests otherwise known as tickets. Its quite basic as we didn't need alot and I had to make it fit on 1024x768 screens so the outstanding tickets screens are alittle limited...

login as runbasic
password is test

this is running off my small server at home via a slow ADSL connection so be patient... it runs really well on a fast connection.

some of the category's related to the company I work for but I'm sure you get the idea... of
1. create new ticket and assign to users.... there are other user setup to show this ability
2. update a ticket, add notes (the progress of a ticket being resolved) and add time or reassign if needed
3. update ticket, time and add note and close ticket

ticket then moves into closed tickets list which can be viewed and have reports / times too..

have fun playing with it...

Jimbo

That's neat. Thanks for that. It's a little sluggish over your connection. I trust it runs faster on your side of the firewall?

Do you think your employer would allow you to share the code for this with the community?

-Carl

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Post by stormforce5 on Apr 17, 2010 15:05:06 GMT -5

Hi Carl,

thanks for looking.... and the compliment, I just wanted to show what I managed to do so far. I really like RB but still have plenty to learn especially with CSS etc,etc

the live version (at work) of the helpdesk (or web helpdesk) as I call it is running great and has been in use since sept 2009 and now has over 500 tickets in there... it all run's on a dedicated PC in our comms room.

which bit of code would you like to see as its quite big... I've removed the IP checking side of it at the moment to allow people to view and play... the live system at work only allows me to login in remotely but all my users on the local lan.

I used dabuttonfactory.com/ to create the buttons which I think look good.

yes you are correct that I have a slow (ADSL) broadband connection and hence it runs slowly remotely.. works great on the local lan though and the live system is on network with a 2meg leased line so its runs well remotely too....

if anyone has questions I will try to help...

cheers

Jimbo

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[b]Stefan[/b] - [a href=http://stefanpendl.runbasichosting.com/]Homepage[/a][br][br][b]Please give credit if you use code I post, no need to ask for permission.[/b][br][br]Run BASIC 1.01, Fire-/Waterfox (IE11, Edge), Windows 10 Professional x64, Intel Core i7-4710MQ 2.5GHz, 16GB RAM
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Post by mmiscool on Oct 1, 2010 15:37:40 GMT -5

Hello all.

I am officially opening for beta testing the code wiki.











Give it a try by going to the link below. You will have to sign up for an account.
www.smbisoft.com/code-wiki-1

The code wiki is a hosted development system for making just basic apps.

You sign up for an account and log in to the system.

Once logged in you can create a project.

Projects are divided up in to chunks. When using the code wiki to develop a project it is important that you break your project down in to chunks.

Each chunk can be edited in a plain text area on the web site or in a rich code highlighting editor.

Most of the code wikis functions are accessible on android based phones too including the freeform window editor.

The site is currently comparable with latest internet explorer, chrome, and safari.
Firefox has some issues


When your program is compiled (server side) it will give you an error message if there is a problem with your program or it will give you a link to download a package containing your program.

The code wiki also includes a form editor similar to free form.
When you create a form chunk it will open up a WYSIWYG editor that allows you to create the window and buttons, text boxes, exec.

A picture of that form is also placed inline with the code that you see when viewing your project n the code wiki along with the code produced by the WYSIWYG tool. You can go back in and change your form after you have built it too which is nice and it automatically updates the code in your project.

the code wiki also includes a public web page editor hosted by My site that provides a public page for your project. This is accessible under the project settings menu along with user permissions.

To allow some one else to also work on your project simply add them to your project in the permissions menu.

Once you do this they your project will show up in there projects list.

Currently the code wiki is rough around the edges and will be improved as time goes on

Not all features are fully implemented such as the package manager that will allow you to add files to the package that is built when you compiler your program such as bitmaps, help files and other stuff files your program needs. This feature will be implemented soon.

Have Fun

-Mike
Check out the code wiki at http://smbisoft.com[br]The code wiki allows for multiple users to work on the same project at the same time in just basic.[br][br]SMBISoft ____888-LAN-Zoli _____ 888-526-9654
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StefanPendl
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Run for BASIC ...
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[b]Stefan[/b] - [a href=http://stefanpendl.runbasichosting.com/]Homepage[/a][br][br][b]Please give credit if you use code I post, no need to ask for permission.[/b][br][br]Run BASIC 1.01, Fire-/Waterfox (IE11, Edge), Windows 10 Professional x64, Intel Core i7-4710MQ 2.5GHz, 16GB RAM