with Wonderchat and ServiceNow?
Creates a new case record in ServiceNow. See the docs here
Creates a new incident record in ServiceNow. See the docs here
Retrieves the record identified by the specified sys_id from the specified table.
The Wonderchat API lets you automate interactions with your Wonderchat account, streamlining conversations and enhancing customer engagement. On Pipedream, you can build workflows that trigger on specific events and automate tasks like sending messages, managing contacts, or integrating with CRMs. By coupling the Wonderchat API with Pipedream’s capabilities, you get a powerful synergy where you can seamlessly connect various apps and services, run serverless code, and manipulate data with ease.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
wonderchat: {
type: "app",
app: "wonderchat",
}
},
async run({steps, $}) {
const data = {
"apiKey": `${this.wonderchat.$auth.api_key}`,
"chatbotId": `{{your_chatbot_id}}`,
"question": `{{your_queston}}`,
"chatlogId": `{{your_chatlog_id}}`,
"context": `{{your_context}}`,
}
return await axios($, {
method: "POST",
url: `https://app.wonderchat.io/api/v1/chat`,
headers: {
"Content-Type": `application/json`,
},
data,
})
},
})
The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})