What do you want to automate

with TOPdesk and Slack?

Prompt, edit and deploy AI agents that connect to TOPdesk, Slack and 3,000+ other apps in seconds.

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Add Emoji Reaction with Slack API on Incident Updated from TOPdesk API
TOPdesk + Slack
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Add Emoji Reaction with Slack API on New Incident Assignee from TOPdesk API
TOPdesk + Slack
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Add Emoji Reaction with Slack API on New Incident Created from TOPdesk API
TOPdesk + Slack
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Add Emoji Reaction with Slack API on New Incident Group Assigned from TOPdesk API
TOPdesk + Slack
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Add Emoji Reaction with Slack API on New Incident Memo Reply from TOPdesk API
TOPdesk + Slack
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Incident Updated from the TOPdesk API

Emit new event when an incident is updated. See the documentation

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New Incident Assignee from the TOPdesk API

Emit new event when an incident is assigned to a new user. See the documentation

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New Incident Created from the TOPdesk API

Emit new event when a new incident is created. See the documentation

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New Incident Group Assigned from the TOPdesk API

Emit new event when an incident is assigned to a new group. See the documentation

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New Incident Memo Reply from the TOPdesk API

Emit new event when a new memo reply is created. See the documentation

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Create Incident with the TOPdesk API

Creates a new incident. See the documentation

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Add Emoji Reaction with the Slack API

Add an emoji reaction to a message. See the documentation

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Get Incident with the TOPdesk API

Returns an incident by ID. See the documentation

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Approve Workflow with the Slack API

Suspend the workflow until approved by a Slack message. See the documentation

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Get Incident Actions By ID with the TOPdesk API

Get incident actions by incident ID. See the documentation

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Integrate the TOPdesk API with the Slack API
Setup the TOPdesk API trigger to run a workflow which integrates with the Slack API. Pipedream's integration platform allows you to integrate TOPdesk and Slack remarkably fast. Free for developers.

Connect TOPdesk#

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import { axios } from "@pipedream/platform"
export default defineComponent({
 props: {
 topdesk: {
 type: "app",
 app: "topdesk",
 }
 },
 async run({steps, $}) {
 return await axios($, {
 url: `${this.topdesk.$auth.api_url}/tas/api/incidents`,
 auth: {
 username: `${this.topdesk.$auth.username}`,
 password: `${this.topdesk.$auth.app_token}`,
 },
 })
 },
})

Overview of Slack#

The Pipedream app for Slack enables you to build event-driven workflows that interact with the Slack API. Once you authorize the app's access to your workspace, you can use Pipedream workflows to perform common Slack actions or write your own code against the Slack API.

The Pipedream app for Slack is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.

  • Automate posting updates to your team channels
  • Create a bot to answer common questions
  • Integrate with your existing tools and services
  • And much more!

Connect Slack#

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import { axios } from "@pipedream/platform"
export default defineComponent({
 props: {
 slack_v2: {
 type: "app",
 app: "slack_v2",
 }
 },
 async run({steps, $}) {
 return await axios($, {
 url: `https://slack.com/api/users.profile.get`,
 headers: {
 Authorization: `Bearer ${this.slack_v2.$auth.oauth_access_token}`,
 },
 })
 },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Pipedream, Inc. — San Francisco, CA
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