with Owl Protocol and Zendesk?
Emit new event when a ticket is added to the specified view
Emit new event when a ticket comment has been added
Emit new event when a ticket has changed to closed status
Deploy digital asset collection. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Get network details by the ID. See the documentation
Creates a ticket. See the documentation
Mint digital assets for collection. See the documentation
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
owl_protocol: {
type: "app",
app: "owl_protocol",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.owl_protocol.$auth.api_url}/project/projectUsers`,
headers: {
"accept": `application/json`,
"x-api-key": `${this.owl_protocol.$auth.api_key}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})