with GoDial and ServiceNow?
Adds a contact. See docs here
Creates a new case record in ServiceNow. See the docs here
Adds a member. See docs here
Creates a new incident record in ServiceNow. See the docs here
GoDial turns your phone into a call center, enabling businesses to manage calls and contacts efficiently. The API provides programmatic access to this functionality, allowing you to trigger calls, manage contacts, and automate call logging. With Pipedream, you can harness GoDial's capabilities to create workflows that connect call activities with CRM platforms, customer support tickets, and notification systems, streamlining communication processes within your business.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
godial: {
type: "app",
app: "godial",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://enterprise.godial.cc/meta/api/externals/accounts/list`,
params: {
access_token: `${this.godial.$auth.api_token}`,
},
})
},
})
The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})