with Freshservice and Twilio SendGrid?
Emit new event for each created solution article. See documentation
Emit new event for each created ticket. See documentation
Emit new event for each updated solution article. See documentation
Emit new event for each updated ticket. See documentation
Create a solution article. See the documentation
Allows you to add one or more email addresses to the global suppressions group. See the docs here
Create a new ticket. See the documentation
Adds or updates a contact. See the docs here
Delete a solution article. See the documentation
The Freshservice API opens up a realm of possibilities for streamlining IT service management processes. It allows you to interact programmatically with Freshservice features, such as creating tickets, managing users, updating service catalog items, and more. Leveraging the Freshservice API on Pipedream, you can automate repetitive tasks, create complex workflows that react to events in Freshservice in real time, and connect Freshservice to a multitude of other services to enhance its capabilities and your productivity.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshservice: {
type: "app",
app: "freshservice",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshservice.$auth.domain}.freshservice.com/api/v2/tickets`,
auth: {
username: `${this.freshservice.$auth.api_key}`,
password: `X`,
},
})
},
})
The Twilio SendGrid API opens up a world of possibilities for email automation, enabling you to send emails efficiently and track their performance. With this API, you can programmatically create and send personalized email campaigns, manage contacts, and parse inbound emails for data extraction. When you harness the power of Pipedream, you can connect SendGrid to 3,000+ other apps to automate workflows, such as triggering email notifications based on specific actions, syncing email stats with your analytics, or handling incoming emails to create tasks or tickets.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
sendgrid: {
type: "app",
app: "sendgrid",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.sendgrid.com/v3/user/account`,
headers: {
Authorization: `Bearer ${this.sendgrid.$auth.api_key}`,
},
})
},
})