with Freshservice and Python?
Emit new event for each created solution article. See documentation
Emit new event for each created ticket. See documentation
Emit new event for each updated solution article. See documentation
Emit new event for each updated ticket. See documentation
Create a solution article. See the documentation
Write Python and use any of the 350k+ PyPi packages available. Refer to the Pipedream Python docs to learn more.
Create a new ticket. See the documentation
Delete a solution article. See the documentation
Get a solution article by ID. See the documentation
The Freshservice API opens up a realm of possibilities for streamlining IT service management processes. It allows you to interact programmatically with Freshservice features, such as creating tickets, managing users, updating service catalog items, and more. Leveraging the Freshservice API on Pipedream, you can automate repetitive tasks, create complex workflows that react to events in Freshservice in real time, and connect Freshservice to a multitude of other services to enhance its capabilities and your productivity.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshservice: {
type: "app",
app: "freshservice",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshservice.$auth.domain}.freshservice.com/api/v2/tickets`,
auth: {
username: `${this.freshservice.$auth.api_key}`,
password: `X`,
},
})
},
})
Develop, run and deploy your Python code in Pipedream workflows. Integrate seamlessly between no-code steps, with connected accounts, or integrate Data Stores and manipulate files within a workflow
This includes installing PyPI packages, within your code without having to manage a requirements.txt file or running pip.
Below is an example of using Python to access data from the trigger of the workflow, and sharing it with subsequent workflow steps:
def handler(pd: "pipedream"):
# Reference data from previous steps
print(pd.steps["trigger"]["context"]["id"])
# Return data for use in future steps
return {"foo": {"test":True}}