with Faraday and Zendesk?
Emit new event when a ticket is added to the specified view
Emit new event when a ticket comment has been added
Emit new event when a ticket has changed to closed status
Returns a prediction about a single person. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Creates a ticket. See the documentation
Deletes a ticket. See the documentation
Retrieves an article by its ID. See the documentation
The Faraday API empowers users to harness rich consumer data and predictive analytics for personalized marketing and strategic insights. On Pipedream, you can tap into this potential by creating workflows that trigger based on various events or schedules, process data with Faraday's capabilities, and then take actions – all without managing server infrastructure. Streamline customer interactions, forecast trends, and enrich contact lists by integrating other services for a seamless data-driven ecosystem.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
faraday: {
type: "app",
app: "faraday",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.faraday.ai/v1/accounts/current`,
headers: {
Authorization: `Bearer ${this.faraday.$auth.api_key}`,
"Accept": `*/*`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})