Session Replay
See your user's exact experience with New Relic session replay. Our AI-driven insights help you optimize your website for better engagement and higher conversions.
Watch New Relic session replay in action
WHAT IS SESSION REPLAY?
Unlock deeper AI insights into customer experiences
Play back user interactions.
Identify customer friction points, see exactly how customers are using your applications, and collaboratively resolve issues.
Banish bugs faster.
Review recorded user sessions to quickly turn pain points to pain-free interactions across the frontend and backend.
Safeguard user privacy.
Keep user data secure with privacy controls that keep user info anonymous.
Build brilliant experiences.
Bridge the gap between error tracking and user behavior to create amazing apps.
Rewind, replay, resolve
- Automatically collect and correlate user interactions and frustration signals, delivering instant engagement insights without the need for manual instrumentation
- Instantly see the ripple effects of errors and performance bottlenecks based on user behavior
- Access detailed stack traces to pinpoint the exact code responsible for performance issues
Debug with detailed insights
- Review replays alongside telemetry data to step into your user’s shoes
- Explore your application’s DOM tree as if using browser dev tools
- Track user actions directly to the source to eliminate guesswork and fix bugs lightning fast
- Automatically collect console logs and view them in context for faster debugging
Optimize mobile-app experiences
- Troubleshoot faster by viewing mobile replays alongside full-stack telemetry for complete context
- Auto-capture key sessions with error sampling and use the API to control recording triggers
- Ensure user privacy with default PII blocking, custom masking, and server-side config updates
Guarantee data protection for every customer
- Ensure that sensitive data stays protected by fine-tuning access to replayed sessions
- Safeguard user identity by automatically concealing personal information in replayed sessions
- Build customer trust and protect your brand by maintaining confidentiality of captured sessions by applying encryption and secure protocols