Volunteer Response Team

^{en, es, fr, it, ja, nl, pt}

OTRS (Open-source Ticket Request System) software is used to handle queries, complaints, and comments from the public. Volunteers trusted to give courteous, helpful and accurate responses are given access to the system.

If you disagree with an action based on an OTRS ticket and would like it reviewed by other OTRS volunteers, then please log it at OTRS/review.

More volunteers are always needed. Information about volunteering for the English-language "info" queue can be found on OTRS/info-en recruiting, and a proposed introduction for new users can be found on OTRS/introduction. Otherwise, if you are an experienced editor and feel qualified to help answering emails in your language, please ask the contact for your language. If you would like an email address for a project/language that does not yet have a queue in OTRS, please contact an OTRS admin to set one up.

There is also an IRC channel, private wiki, mailing list, and article monitoring system dedicated to Wikimedia OTRS.

Note: This list is provided for informational purposes and is not up-to-date.

• Charlie Strap, Froggy Ball and Their Friends (Kalle Stropp, Grodan Boll och deras vänner) (1956)
• Charlie Strap and Froggy Ball (Kalle Stropp och Grodan Boll räddar Hönan) (1987)
• Charlie Strap and Froggy Ball Flying High (Kalle Stropp och Grodan Boll på svindlande Äventyr)

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• Contacts — If you have any questions about applying, or anything else relating to Wikimedia OTRS, feel free to contact one of the people below. You can also email volunteers-otrs@wikimedia.org or join us on the freenode IRC network in #wikimedia-otrs ^connect (web-based client available).

• If you'd like to assist us with OTRS tickets.
• List of OTRS volunteers
• Volunteering
• Wikimania notes

• VRT

• WMF-COM