Volunteer Response Team
- العربية
- Azərbaycanca
- Башҡортса
- বাংলা
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- Nederlands
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- తెలుగు
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The Wikimedia PR department handles the public relations of the Wikimedia projects. At this time, this consists primarily of responding to queries, complaints, and comments from the public, using the OTRS ticket system. Requests from the German press are handled by the PR department via the press-de queue on OTRS. English press responses are handled on the responses to the press page on Meta, and Bulgarian via the infobg-l mailing list.
If you feel qualified to help answering emails in your language, contact the group responsible listed below.
If you want for your project/language an email address in the OTRS please contact Elian. It is possible to define standard answers to frequent questions - if you want to have some for your queue, create a page here on meta-wiki with the titles and the text of the answers and drop Elian a note so that she can move them to the OTRS.
The following queues exist on OTRS:
- Board
- emails sent to board at wikimedia.org are dealt with here by any one of the Board of Trustees members
- Info-de
- for enquiries in German, see Externe Kontakte
- contact: Elian
- Info-en
- for enquiries in English or languages not covered by other queues
- includes emails moved from the Board's queue and mails to the donations address given to donors in their PayPal receipt
- contact: Sannse
- people: Anthere, Angela, Sannse, Danny, Sj, Mav, notafish, JamesF, Mindspillage, Eloquence,
- Info-fr
- french emails
- contact: notafish
- people: Anthere, Hashar, notafish, Ryo, Yannf
- Info-it
- for enquiries in Italian
- contact: Fantasy
- people: Frieda, Fantasy
- Info-nl
- dutch emails
- contact: Walter
- people: CE, GerardM, Hooft, Oscar, Waerth, Walter
- templates: Scripts voor de contact e-mails
- Noc
- Network troubles
- people: brion, jeronim, jeluf, hashar, austin, kate, tim starling
- Press-de
- for press enquiries in German, see Presse
- Wm-de
- emails relating to Wikimedia Deutschland
- Press-fr
- for press enquiries in French, see Anthere or Yann.
- Wm-fr
- regarding Wikimedia France
See also: Press corps