Frequently Asked Questions

General

• I forgot my password. What now?
• Can I trust KeePassium?
• Who makes KeePassium?
• What are the other KeePass apps for iOS?

Features

• AutoFill: How to use Quick AutoFill
• AutoFill: How to set up Password AutoFill on iOS
• AutoFill: How to set up Password AutoFill on macOS
• TOTP: How to setup time-based one-time passwords (TOTP)
• YubiKey: Setup and use of hardware keys
• How to unlock database using Face ID/Touch ID

Licensing

• Is KeePassium free to use?
• Why upgrade to Premium?
• Are there discounts for Black Friday, Cyber Monday, or any other day?
• What is perpetual fallback license?
• What happens when I cancel the subscription?
• Can I donate to KeePassium?

Synchronization

• Supported sync sources
• Offline and sandboxed: how KeePassium works with cloud storage
• How to move your database to another app or device
• How to sync your database manually
• How to sync KeePassium using Dropbox
• How to sync KeePassium using OneDrive
• How to sync KeePassium using Google Drive

Troubleshooting

• Sync troubleshooting guide
• AutoFill: “Not enough memory to continue”
• Temporary backup database warning
• The database is located in Recently Deleted
• How to restore your database from in-app backup
• The database seems to be always locked
• File selection dialog shows "Content Unavailable"

Miscellaneous

• How to convert KDB database to KDBX format
• Migrating from 1Password to KeePass, KeePassXC and KeePassium
• KeeChallenge for YubiKey, and why you should avoid it