Enough with the support requests

Events happening in the community are now at Drupal community events on www.drupal.org.
Posted by merlinofchaos on March 10, 2008 at 3:23pm

I have gone through and deleted a bunch of support requests. I realized that the front page of this group was almost entirely support requests and that was giving the wrong impression of the group, and simply inviting more.

This is a working group; it's a group for people who are working on Views or on Views-based modules. It's absolutely not a place to ask how to do some random task with Views on your site. Those posts are distracting.

Comments

Wow

Posted by alex ua on March 10, 2008 at 7:57pm

It took under four hours for someone to break this simple rule yet again. Maybe if you sticky this post people will notice it? Then again...

Alex Urevick-Ackelsberg
ZivTech: Illuminating Technology

Numbered list

Posted by michelle on March 10, 2008 at 8:48pm

It might seem redundant but the eye is drawn to lists and people may just see that and not the rest of the text so perhaps change it to:

1) ask questions about coding for views
2) talk about problems you encounter while writing views related code
3) propose ideas for code you would like to write.
4) talk about views related projects.

Michelle


See my Drupal articles and tutorials or come check out the Coulee Region

Yep. And maybe If you have

Posted by catch on March 10, 2008 at 8:54pm

Yep. And maybe

If you have general support questions about using the views UI, post an issue in the views issue queue or in the support forum. Not here. Thanks.

Would a group rename help?

Posted by styro on March 10, 2008 at 9:12pm

Currently a desperate newbie might think "Views Developers" might be a group for developers using Views.

Maybe something like "Development of the Views Module" or "Views Internals" etc might help scare off the support requests.

--
Cheers
Anton

--
Cheers
Anton

Might also be an issue with

Posted by catch on March 11, 2008 at 4:07pm

Might also be an issue with the group description:

1) ask questions
2) talk about problems

Then right at the very end "support requests will be deleted" - I bet hardly anyone even gets there.

Yeah...

Posted by michelle on March 11, 2008 at 6:06pm

Heh, and I even +1ed it!

Posted by catch on March 11, 2008 at 6:43pm

Heh, and I even +1ed it!

Views Developers

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