Persistent error on install

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Posted by ckosloff on January 11, 2014 at 3:47am

I am running a vanilla Debian 7 install on Linode.
BOA install continuously fails on this error.


Your MY_HOSTN and/or _MY_FRONT doesn't match your _MY_OWNIP,
or your hostname is not set properly yet.
* Please make sure that below command returns your FQDN hostname "www.wigzilla.com":
$ uname -n
* Your server has to have already working FQDN hostname matching your IP address.
This means you _have to
configure the dns for your server IP/hostname before
trying to use this install script. Reverse dns is not required.

* Your hostname appears to be www.wigzilla.com - are you sure it's a valid FQDN hostname?

This is the ouput of my terminal:

root@iky:~# uname -n
www.wigzilla.com

root@iky:~# hostname -f

www.wigzilla.com

Also, there is an A record with www pointing to the right IP.
Can somebody explain this?

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Comments

Use the Lindoe DNS servers

Posted by Anonymous (not verified) on January 11, 2014 at 4:16am
Anonymous's picture

Although it states no reverse DNS required, I would make sure it is there for your host. Also use Linode's DNS servers. And I would strongly recommend not naming your server www.domain.com. instead something like web01.domain.com. And then alias your www.domain.com website to it. Otherwise you will have problems with the Aegir control panel conflicting with your business website.

Peace,
Michael Clendening

I think you do not use www in hostname

Posted by aanjaneyam on January 11, 2014 at 8:39pm

I would always use wigzilla.com and not www.wigzilla.com as host name (without any http:// or www). I never had a problem. See BOA install.txt at https://github.com/omega8cc/nginx-for-drupal/blob/master/docs/INSTALL.txt it gives you an example. Also as said in previous comment use web01.wigzilla.com or server1.wigzilla.com. Also you don't need to set host name manually (in case you have done it), it is set automatically by BOA using the host name parameter in install command.

The reason why I entered www

Posted by ckosloff on January 12, 2014 at 1:26am

The reason why I entered www is simply because I have tried countless other configs, including the following: master.wigzilla.com, which is my rDNS.
Both www and master have A records.
I have redeployed the Linode countless times trying to fix this.

However:

  • Your custom _MY_OWNIP is set to "66.228.61.147"
    • Your custom _MY_HOSTN is set to "master.wigzilla.com"
    • Your custom _MY_FRONT is set to "master.master.wigzilla.com"
    • Your _MY_HOSTN and/or _MY_FRONT doesn't match your _MY_OWNIP,
      or your hostname is not set properly yet.
    • Please make sure that below command returns your FQDN hostname "master.wigzilla.com":
      $ uname -n
    • Your server has to have already working FQDN hostname matching your IP address.
      This means you have to configure the dns for your server IP/hostname before
      trying to use this install script. Reverse dns is not required.
    • Your hostname appears to be master.wigzilla.com - are you sure it's a valid FQDN hostname?
    • Are you sure your FQDN hostname matches your IP address: 66.228.61.147?
      Barracuda [Sun Jan 12 01:11:13 UTC 2014] ==> EXIT on error due to invalid DNS setup
      Octopus [Sun Jan 12 01:11:14 UTC 2014] ==> ALRT: Percona server not running properly!
      Octopus [Sun Jan 12 01:11:14 UTC 2014] ==> EXIT: We can't proceed and will exit now
      Octopus [Sun Jan 12 01:11:14 UTC 2014] ==> HINT: Please (re)start Percona server and then run installer again
      Octopus [Sun Jan 12 01:11:14 UTC 2014] ==> Bye
      BOA in-stable completed
      Bye

root@iky:~# uname -n
master.wigzilla.com
root@iky:~# hostname -f
master.wigzilla.com
root@iky:~# hostname
master.wigzilla.com
root@iky:~# logout
Connection to 66.228.61.147 closed.
ckosloff@papimalo:~$ ssh root@66.228.61.147
root@66.228.61.147's password:

root@master:~#

As you can see my hostname was "iky", but script changed it to "master..."
I am following Linode's instructions to set hostname first, but apparently BOA script conflicts with that.

So I redeployed Linode, there

Posted by ckosloff on January 12, 2014 at 1:52am

So I redeployed Linode, there is absolutely nothing there, I did not touch /etc/hosts and did not set hostname.
Verified that master.wigzilla.com is my rDNS and that it points to my IP.
Verified that it is propagated.
It is a "subdomain", with its own A record in Linode's DNS Manager.

And, yes, I have read the install.txt.

ckosloff@papimalo:~$ host master.wigzilla.com
master.wigzilla.com has address 66.228.61.147
ckosloff@papimalo:~$ getent hosts master.wigzilla.com

66.228.61.147 master.wigzilla.com

However, I am getting exact same error.

Your custom _MY_OWNIP is set to "66.228.61.147"
* Your custom _MY_HOSTN is set to "master.wigzilla.com"
* Your custom _MY_FRONT is set to "master.master.wigzilla.com"
* Your _MY_HOSTN and/or _MY_FRONT doesn't match your _MY_OWNIP,

or your hostname is not set properly yet.

I really cannot understand what it is that this script wants and am ready to give up on it.

SUCCESS! I finally understood

Posted by ckosloff on January 12, 2014 at 3:32am

SUCCESS!
I finally understood what it is that this damn script wants.
It just wants a * A record.
It does NOT want a hard-coded A record or "subdomain".
After the wildcard propagates you can check any subdomain (e.g. webo1) by typing at prompt
getent hosts webo1.wigzilla.com
or
host webo1.wigzilla.com
if the wildcard propagated it should print the IP
Again, webo1 is not listed as an A record, it can be anything, EXCEPT a hard-coded A record.
Everything installed successfully.

Background on why it worked with * A Record

Posted by Anonymous (not verified) on January 12, 2014 at 7:00am
Anonymous's picture

https://drupal.org/node/1876980

Peace,
Michael Clendening

In Commons Distro Admin/Modules loses path and opens the front page. So you can't access Admin/modules from admin panel, because that url suddenly opens the front page. drush still works on the modules but it is inconvenient to say the least. Any idea how I can fix this? It's on a 1 gig linode and it has happened on two separate servers with ubuntu 12.04.

This needs to be asked in the

Posted by jtbayly on March 26, 2014 at 1:28am

This needs to be asked in the Commons issue queue.

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