A workflow playbook for reducing onboarding friction and preventing early‐stage support failures.
saas onboarding troubleshooting customer-success process-improvement workflow-optimization support-operations
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Jun 8, 2026
#
support-operations
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Enterprise AI support ops dashboard — ticket triage, API health monitoring, observability
python devops machine-learning dashboard simulation sqlite plotly openai gpt observability streamlit support-operations
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Mar 25, 2026 - Python
AI powered support workflow tool that matches tickets to documentation, drafts responses, and publishes KB articles to Notion via Claude API and Cloudflare Workers.
javascript portfolio cursor knowledge-base notion support-engineering cloudflare-workers anthropic claude-api ai-tooling support-operations
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Jun 3, 2026 - JavaScript
Interactive dashboard uncovering ticket trends, SLA performance and backlog risks in customer support operations using Tableau and Excel.
dashboard excel customer-support data-visualization business-intelligence data-analysis tableau data-cleaning kpi-dashboard ticket-analytics interactive-dashboard sla-analysis support-operations support-performance backlog-analysis
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Jul 30, 2025
A comprehensive guide to mapping customer journeys across fintech, telecom and BPO support environments
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May 21, 2026
An AI agent that triages support tickets into structured, schema-validated records, plus a React dashboard to review the results and an eval harness that scores the agent against hand-labeled ground truth.
support evaluation operations ai-agents ferpa ai-tools anthropic structured-outputs support-operations triage-automation
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Aug 4, 2026 - JavaScript
A knowledge base covering common fintech customer support scenarios, KYC troubleshooting, transaction issues and account management
customer-support crm fintech knowledge-base kyc transaction-support support-operations fraud-handling
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May 21, 2026
AI-governed support triage pipeline: confidence-threshold routing, human-in-the-loop queue, hallucination-gated auto-resolution, full audit trail, and cost telemetry. Built in one day for 0ドル.75.
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Jul 14, 2026 - Python
A comprehensive guide to customer support operations, escalation handling, SLA compliance and ticket management
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May 21, 2026
Guarded Zendesk-to-Jira support escalation with exact trigger conditions, six-field mapping and duplicate-safe reconciliation.
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Sep 5, 2026 - JavaScript
AI-assisted support quality assurance MVP with structured QA scoring and human review
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Aug 8, 2026 - Python
Support operations intelligence platform for SLA monitoring, breach prediction, risk scoring, and ticket prioritization.
python data-science machine-learning sql scikit-learn plotly business-intelligence data-analytics streamlit kpi-dashboard business-intelligence-analytics sla-prediction sla-monitoring support-operations
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Jun 27, 2026 - Python
A Streamlit-based B2B customer support operations simulator for ticket management, SLA tracking, escalation workflows, subscription support, loyalty benefits, and membership operations.
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May 21, 2026 - Python
An LLM scores inbound documents against a capability profile. Everything downstream of that call is deterministic: a single-writer store, a size-constrained dashboard artifact, and a .docx builder that never re-generates prose.
javascript evaluation scoring documents llm llm-tools llm-evaluation structured-outputs support-operations
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Aug 4, 2026 - JavaScript
End-to-end HubSpot CRM implementation showcasing CRM configuration, data migration, pipeline design, and reporting using HubSpot Free.
reporting customer-support crm data-migration hubspot portfolio-project hubspot-crm sales-pipeline sales-operations support-operations crm-implementation crm-configuration
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Jul 21, 2026
AI prototype that detects emerging support ticket trends and drafts reviewable Product and Engineering escalations.
zendesk jira ai customer-support ai-agents support-engineering portfolio-project trend-detection fastapi streamlit llm voice-of-customer support-operations product-ops ticket-analysis
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Jul 29, 2026 - Python
A collection of customer service case studies covering escalation handling, operational efficiency and agent onboarding
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May 21, 2026
Cost-optimal intake classification on 58,638 real support conversations. Absorbs 22.5% of contacts at 63% precision, worth 0ドル.45/contact (454ドルk/yr at 1M contacts). Threshold picked on dollars, not F1.
python nlp scikit-learn evaluation customer-support classification cost-optimization support-operations
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Sep 1, 2026 - Python
Local-first operations workbench for tasks, blockers, decisions, handoffs, status updates, and portable reporting.
productivity pwa offline-first vanilla-javascript project-management operations sheetjs task-management portfolio-project local-first support-operations
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Sep 1, 2026 - JavaScript
AI-assisted helpdesk platform with ticket triage, grounded support guidance, rewrite tools, feedback capture, and analytics.
java workflow internal-tools angular typescript ai spring-boot dashboard analytics helpdesk openai ticketing-system human-in-the-loop ai-assistant llm ollama support-operations
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Apr 8, 2026 - Java
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