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Maliha Jahan malihajahan-collab

Product Manager | AI Product Strategy | Experimentation | GTM Turning customer evidence into product decisions, experiments & growth.

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malihajahan-collab /README.md

Hi, I'm Maliha Jahan ๐Ÿ‘‹

Product Management | AI Product Strategy | Experimentation | GTM

Iโ€™m a product and commercial strategy professional with 10+ years of experience across telecom, FMCG/CPG, technology, and retail, including global organizations such as Unilever and JTI.

My experience spans product strategy, go-to-market, P&L ownership, digital transformation, customer strategy, and cross-functional leadership.

More recently, Iโ€™ve been deepening that experience through hands-on work in AI product management, product experimentation, AI evaluation, and AI product strategy.

This GitHub is my product portfolio โ€” a collection of case studies showing how I approach:

Problem โ†’ Evidence โ†’ Product Decision โ†’ Experiment โ†’ Business Outcome


๐Ÿš€ Featured Product Work

๐Ÿ“Š FinWise โ€” Product Experimentation & PLG

The challenge

How can a fintech product improve trial-to-paid conversion without asking users to pay before they experience meaningful value?

My product bet

Move the paid boundary after the user reaches a personalized Aha moment: seeing a 30-day cash-flow risk and reviewing a recommended action.

What I worked on

PLG Strategy ยท Aha Moment ยท A/B Testing ยท MDE ยท Guardrails ยท Product Metrics ยท Monetization

Experiment

Test whether presenting the paid plan after personalized value increases trial-to-paid conversion from 1.99% โ†’ โ‰ฅ2.4%, while protecting engagement.

๐Ÿ‘‰ Explore the FinWise case study


๐Ÿšš RouteLogic Velocity โ€” Product Management

The challenge

RouteLogic grew into a powerful enterprise logistics platform, but increasing product complexity began slowing the frontline users who depend on it for time-critical operational decisions.

Research showed coordinators moving work into WhatsApp, spreadsheets, calls, screenshots, and other manual workarounds when the platform became too slow or unreliable.

My product bet

RouteLogic became powerful by adding more. Velocity tests whether it can become more valuable by knowing what to remove.

What I worked on

Product Discovery ยท UXR Synthesis ยท JTBD ยท Journey Mapping ยท Prioritization ยท PRD ยท Experimentation ยท Roadmap ยท GTM

Strategic objective

Restore RouteLogic as the frontline system of action while preserving enterprise capabilities in the background.

๐Ÿ‘‰ RouteLogic case study โ€” coming soon


๐Ÿค– ShelfSense โ€” AI Product Strategy

The challenge

How can AI improve CPG demand and promotion planning without asking planners to trust recommendations the underlying evidence cannot support?

Strategic direction

Use AI selectively in high-value planning decisions where proprietary data, workflow integration, human oversight, and measurable outcomes can create a defensible advantage.

What I worked on

AI Strategy ยท AI Value Proposition ยท Data Advantage ยท Human-in-the-Loop ยท Evals ยท Unit Economics ยท Guardrails ยท AI Governance

North Star

Make ShelfSense the trusted decision layer for CPG demand planning.

๐Ÿ‘‰ ShelfSense case study โ€” coming soon


๐Ÿง  How I Approach Product

I believe strong product management connects four questions:

Question
๐Ÿ‘ค Customer What problem is actually worth solving?
๐ŸŽฏ Strategy Why should we solve it โ€” and why now?
๐Ÿ“Š Evidence What would prove or disprove our assumptions?
๐Ÿ’ผ Business How does solving it create sustainable value?

AI can accelerate research, synthesis, prototyping, and execution.

Product judgment still determines what should be built, what should not, and what evidence is strong enough to make the decision.


๐Ÿงช Product Experimentation

My experimentation approach starts before a feature is built:

Hypothesis โ†’ Primary Metric โ†’ MDE โ†’ Guardrails โ†’ Experiment โ†’ Decision

I focus on defining success before seeing results and distinguishing between:

  • Statistical significance and business significance
  • Product activity and genuine user value
  • Leading signals and business outcomes
  • Correlation and evidence strong enough to support a decision

๐Ÿค– Building Products in the AI Era

My AI product work focuses beyond simply adding AI features.

I explore questions such as:

  • Where does AI create meaningful user value?
  • When should AI recommend versus act autonomously?
  • How should product teams evaluate quality before scaling?
  • What failure modes could damage user trust?
  • Where can proprietary data create defensibility?
  • When do AI unit economics support the product strategy?
  • Where must humans remain in the decision loop?

๐Ÿ›  Product Toolkit

Product

Product Strategy Discovery JTBD UXR Synthesis Prioritization Roadmaps PRDs GTM

Experimentation

Hypothesis Design A/B Testing MDE Guardrails Product Metrics Decision Criteria

AI Product

AI Product Strategy AI Evals Human-in-the-Loop AI Guardrails Prototyping

Commercial

P&L Category Strategy Customer Strategy Go-to-Market Stakeholder Management S&OP / IBP


๐Ÿ“š Continuous Learning

๐ŸŽ“ Product Management Certification โ€” Product School
๐ŸŽ“ AI Product Management Certification โ€” Product School
๐ŸŽ“ Product Experimentation Certification โ€” Product School
๐ŸŽ“ AI Evals
๐Ÿ“– AI Product Strategy โ€” In Progress
๐Ÿ… PMPยฎ

The goal isn't to collect certifications.

It's to combine modern product and AI practices with the commercial experience I've built throughout my career.


๐Ÿ’ก What You'll Find Here

Each major repository is structured as a product case study rather than simply a collection of deliverables.

I document:

01. Problem โ€” What are we solving?
02. Evidence โ€” What do users and data tell us?
03. Insight โ€” What did I learn?
04. Product Bet โ€” What decision did I make?
05. Execution โ€” What did I design or prototype?
06. Validation โ€” How would I test it?
07. Business Impact โ€” Why does it matter?
08. Reflection โ€” What would I change or investigate next?


๐Ÿค Let's Connect

I'm particularly interested in opportunities at the intersection of product strategy, AI-enabled products, experimentation, growth, and digital transformation.

๐Ÿ“ Calgary, Alberta, Canada

๐Ÿ’ผ LinkedIn

๐Ÿ“‚ GitHub Portfolio

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  1. RouteLogic-product-management RouteLogic-product-management Public template

    End-to-end B2B product case study: discovery, UXR, prioritization, PRD, experimentation, roadmap & GTM.

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  2. FinWise-analytics-Experimentation FinWise-analytics-Experimentation Public

    Fintech PLG case study connecting activation, Aha moment, A/B experimentation and monetization.

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  3. Shelf-Sense_AI-Product-Strategy Shelf-Sense_AI-Product-Strategy Public

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  4. Ascend-IQ-AI-Evals Ascend-IQ-AI-Evals Public

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