> Automation & Manual QA Engineer > Application Support > Playwright Automation > AWS Infrastructure > OTT & Broadcast Technology > API Troubleshooting
- π οΈ L2 Technical & SaaS Support Engineer β troubleshooting complex application issues across cloud-based SaaS platforms with a focus on root cause analysis and fast resolution.
- βοΈ AWS & API Troubleshooting β diagnosing infrastructure, authentication, and API-related failures in distributed systems.
- π§ͺ QA & Test Automation β supporting release quality through test case design, regression testing, and automation practices using tools like Playwright/BugBug.
- πΊ OTT & Streaming Operations Support β ensuring stability of end-to-end OTT workflows, live channel monitoring, and incident resolution.
- π€ Cross-functional Engineering Collaboration β working closely with DevOps, backend engineers, and architects to resolve production issues and improve system reliability.
- β‘ Solving complex technical problems and improving the reliability of SaaS and cloud-based systems.
- π§ͺ Focused on improving software quality through testing, automation, and continuous improvement practices.
- π± Always learning and exploring DevOps, Cloud, and Automation technologies to expand my technical skill set.
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βοΈ Cloud & Infrastructure (AWS)
S3 EC2 IAM CloudWatch Cognito DynamoDB -
π Monitoring & Observability
Datadog -
π§ͺ QA & Test Automation
Playwright BugBug Manual Testing Exploratory Testing POM Design Pattern Xray Test Management -
π₯οΈ System & Scripting
Linux Shell Scripting -
ποΈ CI/CD & Version Control
GitHub Actions Git GitHub -
ποΈ Databases
PostgreSQL DBeaver -
π€ Collaboration & Workflow Tools
Jira Confluence Slack -
π» Programming (Basic Proficiency)
TypeScript JavaScript -
βοΈ Configuration & Automation
Ansible -
π οΈ Development Tools
VSCode Antigravity