🚀 SNTL 84 — Milan Soni

I Automate What's Costing You Money.

AI Workflow Professional · Full-Stack Builds · Supply Chain Business Intelligence

Built for founders who move fast and waste nothing.

🟢 Currently Available for freelance & consulting engagements.

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SNTL 84 | AI Workflow Developer & Automation Consultant

Started in FMCG operations. Learned to code to fix what spreadsheets couldn't. Now I build AI-powered tools and workflow systems for founders and agencies who need results, not just features.

📍 Surat, India | +91 97274 13309 | sonymilind@yahoo.co.in

• AI Workflow Automation
• Prompt Engineering
• LLM Integration (Claude, Gemini, GPT)
• TypeScript / JavaScript
• Node.js · Vite · Git
• Real Estate Consulting
• Retail Operations & P&L
• Team Leadership & Coaching
• Supply Chain / FMCG
• Customer Support (Chat & Voice)
• Virtual Assistant Services
• HSSE Compliance

• AI Workflow Automation
• Web App Development
• Prompt Engineering
• Custom AI Assistants
• Data & LinkedIn Automation
• Real Estate Brokerage
• Virtual Assistant Builds

May 2018 – Present

• Conduct comprehensive market research and trend analysis to guide clients on property investment, sales, and leasing strategies.
• Perform detailed property valuations, pricing assessments, and investment potential analysis to maximise client returns.
• Negotiate purchases, sales, and leases; ensure full regulatory and legal compliance throughout every transaction.
• Develop and execute targeted marketing campaigns to promote listings and attract qualified buyers or tenants.
• Maintain a network of legal, financial, and industry partners to streamline complex transactions.

Oct 2015 – Apr 2018

• Designed and implemented a new in-store strategy that materially improved financial performance and category sales.
• Optimised stock management and replenishment processes, maximising product availability and reducing shrinkage.
• Led, coached, and developed a results-focused team; identified talent and created clear progression pathways.
• Managed employee relations including disciplinary and grievance procedures in line with company policy.
• Ensured full legal compliance (underage sales, food safety, HSSE) and consistently met revenue targets and KPIs.

Nov 2010 – Jul 2015

• Managed HSSE of petrol-station facilities; tracked audit requirements and enforced safety standards.
• Led end-to-end store operations — P&L accountability, inventory optimisation, and customer service excellence.
• Built and mentored a high-performing team through structured coaching and performance management.
• Delivered consistent KPI achievement and maintained premium customer service benchmarks.

Nov 2008 – Sep 2010

• Handled mobile broadband escalations and made call-backs for complex cases.
• Supported new trainees as Floor Supervisor; troubleshot technical issues across Mac OS and broadband platforms.

Jul 2007 – Mar 2008

• Delivered technical support for US AT&T customers — DSL, laptops, desktops, gaming consoles, VoIP devices.
• Maintained 15–17 min AHT target while prioritising customer satisfaction and upsell conversion.

Nov 2006 – Feb 2007

• Provided DSL and device support for UK BT customers via inbound calls, remote desktop, and live chat.
• Achieved 12–15 min AHT; delighted customers through real-time remote troubleshooting.

TypeScript · Vite · Claude & Perplexity · Gemini API Rapid multi-page web-app generation using AI Studio structured prompting. Demonstrates end-to-end AI workflow engineering.

HTML · CSS · JS Full-service freelance portfolio and client-conversion landing page under the DesiDevloper brand.

Automation · Data · Analytics Complete post, repost & media archive system with analytics tracking for professional content management.

Shell · Agentic AI Agentic skills framework and AI-assisted software development methodology for autonomous workflow execution.

• B.Com — Commerce · Delhi University · 2007
• SSC (10th) · Maharashtra Board · 2001

Languages: English · Hindi · Marathi · Gujarati

I Automate What's Costing You Money.

15+ years of operational leadership across retail, telecom, and real estate — now powered by hands-on AI development expertise. I build automation tools, AI-powered apps, and custom virtual assistants that save businesses time and drive revenue.

Available for freelance engagements, consulting, and long-term collaborations.

👉 desidevloper.com

Coming soon — portfolio screenshots and project demos.

1. Browse the resume above
2. Visit desidevloper.com for full portfolio
3. WhatsApp directly: +91 97274 13309
4. Connect on LinkedIn

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