3CX
| 3CX Logo 3CX | |
| 3CX building | |
| Company type | Private |
|---|---|
| Industry | Software Development Telecommunications |
| Founded | November 1, 2005; 19 years ago (2005年11月01日) |
| Founder | Nick Galea |
Area served | Worldwide |
Key people | Nick Galea (Founder and CEO) |
| Products | 3CX Software PBX |
Number of employees | 200 (2018) |
| Website | 3cx |
3CX, Inc., is a software development company and developer of the 3CX Phone System.
The 3CX Phone System is a software private branch exchange based on the SIP (Session Initiation Protocol) standard to allow calls via the public switched telephone network (PSTN) or via Voice over Internet Protocol (VoIP) services.
Company history
3CX was founded by Nick Galea in 2005.
In 2006, 3CX released the 3CX Phone System as a free IP PBX for use in a Microsoft Windows environment. [1] The phone system's first commercial edition, v6.0, was released a year later in 2007. Reviews of the product have noted its easy configuration, management, and hardware compatibility.[2] [3] [4] [5]
In the following years, 3CX made a number of acquisitions including eWorks technologies in 2013,[6] the Elastix project and PBX in a Flash in 2016, and Askozia in 2017. In 2019, 3CX acquired WP Live Chat, a free WordPress plugin for live chat integration.[7]
In September 2016, 3CX announced a partnership with BT Wholesale SIP Trunking platform to serve resellers.[8]
In 2017 "PBX Express" was released, allowing a hosted PBX to be created on any hosted virtual private server. [9] The company would later launch a "Hosted by 3CX" offering.
In 2019, Stefan Walther was appointed as the new CEO of the company. [citation needed ] In the same year, 3CX was featured on the internet TV show Hak5. [10]
In 2021 with the launch of version 18, 3CX integrated with Microsoft Teams to allow direct routing through the Microsoft platform.[11]
In June 2022, it was announced Walther would step down as CEO, with Galea returning to the position.[12]
Phone system
3CX produces a telephone system under the same name. The system consists of a number of software-based[13] components. It can be accessed via a Web Client, PWA, Desktop App, Management & Admin consoles, softphone for Windows, and smartphone clients for iOS and Android.
3CX can be used with either SIP phones or the clients, or a combination of the two. It provides unified communications functionality including call recordings, multi-level IVR, call center features, voicemail to email, fax to email, integrated video & call conferencing and omnichannel live chat messaging integration.
| Stable release | Version 18 Update 8
/ September 2023 (2023-09) |
|---|---|
| Written in | C++ and .NET |
| Operating system | Microsoft Windows, Linux, macOS, IOS, Android |
| Type | Voice over Internet Protocol |
| License | Proprietary |
| Website | www |
Security incident
On 29 March 2023, 3CX acknowledged its desktop client, 3CXDesktopApp, had been compromised to distribute malware.[14] Global cybersecurity firm Mandiant were appointed to conduct a full investigation.[14]
On 20 April 2023, 3CX published the investigation's conclusions, revealing the hacking operation was a byproduct of an earlier software hack from an application from financial software company Trading Technologies, accessed through a 3CX employee's PC.[15] The hack was linked to the same North Korean operators that compromised the Trading Technologies app.[16] As a result, 3CX announced a Security Action Plan to minimize risk of future attacks.[17]
Major releases
Each major release listed below was followed by multiple maintenance updates.
| Version | Build Number | Release date |
|---|---|---|
| v20 | 20.0.0.1620 | February 2024 |
| v18 | 18.0.0.1880 | August 2021 |
| v16 | 16.0.0.1581 | 27 March 2019 |
| v15.5 | 15.5.1694.0 | 1 July 2017 |
| v15 | 56008 | 1 July 2016 |
| v14 | 44241 | 1 September 2015 |
| v12.5 | 12.5.37957.880 | 21 October 2014 |
| v12 SP1 | 32495.362 | 1 September 2013 |
| v11 | 1 July 2012 | |
| v10 | 10.19117 | 1 March 2011 |
| v09 SP1 | 9.13763 | 1 July 2010 |
| v08 | 8.0.9414 | 2 October 2009 |
| v07 | 7.0.4249 | 4 December 2008 |
| v06 | 6.0.612 | 23 June 2008 |
Table created according to the "3CX Phone System Build History".[18]
Awards
- 2015: 'Price/Performance Value Leadership Award', awarded by Frost & Sullivan [19]
- 2015: 'Tech Innovator Award', awarded by CRN [20]
- 2015: 'Most Innovative Product', awarded by the Innovationspreis - IT[21]
- 2012: 'Best Emerging Technology Vendor' awarded by CRN [22]
- 2011: 'Best Emerging Technology Vendor' awarded by CRN
Association with sports
On 8 July 2016, 3CX announced that it has become an official sponsor of Cypriot football club, APOEL FC of Nicosia, Cyprus for a period of 3 years. The sponsorship was renewed once again in 2019 until 2022.[citation needed ] 3CX supports and takes part of the Corporate Futsal Tournament.[citation needed ]
See also
References
- ^ Alexis Argent (2009年09月30日). "VoIP Uncovered » Why 3CX? Interview with Nick Galea, the CEO of 3CX". Blog.voipon.co.uk. Retrieved 2017年02月28日.
- ^ "Latest Topics | ZDNet". Reviews.zdnet.co.uk. 2015年06月30日. Archived from the original on 2009年06月18日. Retrieved 2017年02月28日.
- ^ "3CX - 3CX Phone System for Windows review". IT Reviews. Unusual Publishing Ltd. 2008年04月14日. Archived from the original on 2008年07月06日. Retrieved 2018年06月18日.
- ^ "Unified Communications". Vipplanet.com. Retrieved 2017年02月28日.
- ^ Wright, Karl. "3CX Phone System Free Edition [Computer Shopper]". expertreviews.co.uk. Dennis Publishing Limited. Archived from the original on 2009年04月17日. Retrieved 2018年06月18日.
- ^ "Comms Dealer - 3CX to integrate web conferencing technology following e-works acquisition". comms-dealer.com. Retrieved 2024年10月12日.
- ^ "3CX Acquires WP-Live Chat to Expand Market Reach""3CX Acquires WP-Live Chat to Expand Market Reach". CX Today. Archived from the original on 2021年11月10日. Retrieved 9 November 2021.
- ^ Savvas, Antony (2016年09月07日). "BT joins forces with 3CX to offer channel software PBXs". ChannelBiz UK. Retrieved 2017年04月03日.
- ^ "3CX PBX Central Telefónica IP 3CX Phone System". AGCOM Blog (in European Spanish). 2017年03月18日. Retrieved 2017年03月30日. Retrieved
- ^ "Episode 503 – Build a free VoIP PBX in under 10 minutes – Start programming a USB Dev Board for less than 20ドル | Technolust since 2005". Hak5.org. Archived from the original on 2021年04月11日. Retrieved 2017年02月28日.
- ^ "Connecting Teams and Customers". ITPro.
- ^ "Nick Galea Returns to the Helm as CEO". 3CX. 2022年06月21日. Retrieved 2022年06月28日.
- ^ "3CX Review | Under the Lid of the Software Revolution". www.uctoday.com. 2017年04月18日. Retrieved 2018年04月11日.
- ^ a b "3CX hack caused by trading software supply chain attack". BleepingComputer. Retrieved 2023年10月16日.
- ^ Greenberg, Andy. "The Huge 3CX Breach Was Actually 2 Linked Supply Chain Attacks". Wired. ISSN 1059-1028 . Retrieved 2023年10月16日.
- ^ Kovacs, Eduard (2023年04月20日). "Cascading Supply Chain Attack: 3CX Hacked After Employee Downloaded Trojanized App". SecurityWeek. Retrieved 2023年10月16日.
- ^ Galea, Nick (2023年04月20日). "Actions not words - Our 7 Step Security Action Plan!". 3CX. Retrieved 2024年06月12日.
- ^ "3CX Phone System Build History". www.3cx.com. Retrieved 2018年05月07日.
- ^ "2015 Global Unified Communications Price/Performance Value Leadership Award" (PDF). Frost & Sullivan. July 2016. Retrieved 30 March 2017.
- ^ jcaponi. "2016 Tech Innovator Award Winners - Page 1". CRN. Retrieved 2017年03月30日.
- ^ Dudley, Jim (2015年03月27日). "3CX Wins "Most Innovative Product" Award". KeeFORCE. Retrieved 2017年03月30日.
- ^ "CRN Recognizes 3CX as an Emerging Technology Vendor". CrossRealms. 2012年10月23日. Retrieved 2017年03月30日.