Google Cloud Support V2beta Client - Class Reason (1.4.0)
Stay organized with collections
Save and categorize content based on your preferences.
Reference documentation and code samples for the Google Cloud Support V2beta Client class Reason.
An enum detailing the possible reasons a case may be escalated.
Protobuf type google.cloud.support.v2beta.Escalation.Reason
Namespace
Google \ Cloud \ Support \ V2beta \ EscalationMethods
static::name
| Parameter | |
|---|---|
| Name | Description |
value |
mixed
|
static::value
| Parameter | |
|---|---|
| Name | Description |
name |
mixed
|
Constants
REASON_UNSPECIFIED
Value: 0The escalation reason is in an unknown state or has not been specified.
Generated from protobuf enum REASON_UNSPECIFIED = 0;
RESOLUTION_TIME
Value: 1The case is taking too long to resolve.
Generated from protobuf enum RESOLUTION_TIME = 1;
TECHNICAL_EXPERTISE
Value: 2The support agent does not have the expertise required to successfully resolve the issue.
Generated from protobuf enum TECHNICAL_EXPERTISE = 2;
BUSINESS_IMPACT
Value: 3The issue is having a significant business impact.
Generated from protobuf enum BUSINESS_IMPACT = 3;