Failed to install oracle database

Question

I'm new to Oracle database. I'm trying to install the 12c version, on Windows 64, but I'm getting the error shown in the picture

enter image description here

I've already searched for this error on Google, but there is no related topics. Does anyone know how to solve this problem please ? Thank you

• Balazs Papp: Are you an administrator on this machine?
• Hajar Elkoumikhi: yes. I have only one user on this machine and I can run applications as administrator is this what "being administrator on a machine"
• stefan: Some information can be found there: oracle.com/webfolder/technetwork/tutorials/obe/db/12c/r1/… (... maybe you need another user account for this ...)

Answer 1

This could be an issue with a missing group in the Windows Local Groups folder.

Please ensure you have the following groups in your Computer Management (compmgmt.msc). Open up the relevant branches to reach the Groups branch:

Computer Management
 System
 Local Users and Groups
 Groups

Not all groups are required. The groups marked with an asterisk ^*) should be available in English even though your OS is French (or a different language) as it can cause issues. The groups marked with a ⁺⁾ should be there in any case.

• Administrators ^*)
• ORA_ADMADMIN
• ORA_ASMDBA
• ORA_ASMOPER
• ORA_CLIENT_LISTENERS
• ora_dba ⁺⁾
• ORA_DBSVCACCTS
• ORA_GRID_LISTENERS
• ORA_INSTALL
• ORA_OPER
• ORA_OraDB12Home1_DBA
• ORA_OraDB12Home1_OPER
• ORA_OraDB12Home1_SYSBACKUP
• ORA_OraDB12Home1_SYSDG
• ORA_OraDB12Home1_SYSKM
• USERS ⁺⁾

If you can't manually create the groups marked with ^*) and ⁺⁾ yourself, then you don't have enough privileges and should run the installation with a privileged or escalated ("RunAs Administrator...") account.

Depending on what you wish to achieve, you would also possibly need to add certain Window accounts to the individual Window groups. E.g. you might need to add your_account as a member of the ora_admin group.

Reference Material

• Bug 17846528 CONNECTIONS THROUGH LISTENER HANG AFTER 2049 ATTEMPTS ON NON-ENGLISH SERVERS (Oracle Support)
  Solution: Create a local "Administrators" group
  ^{(Oracle Support Account required to read bug article)}