Click here to contact a member of our staff.
Most service requests can be made quickly and easily by calling 311 or using our 311 app, including issues arounds roads, garbage or recycling collection, water, streetlights and more. We encourage you to use 311 first prior to using the Contact Us form for these items.
Call 311
Phone: (250) 426-4211
Fax: (250) 426-4026
Toll Free: 1-800-728-2726 Hours Of Operation
(Mountain Time Zone)
Monday to Friday – 8:30am to 4:30pm
Closed Saturday, Sunday & all statutory holidays. Cranbrook City Hall
40 – 10th Avenue South
Cranbrook, BC
V1C 2M8
Phone: (250) 426-4211
Fax: (250) 426-4026
Toll Free: 1-800-728-2726 Hours Of Operation
(Mountain Time Zone)
Monday to Friday – 8:30am to 4:30pm
Closed Saturday, Sunday & all statutory holidays. Cranbrook City Hall
40 – 10th Avenue South
Cranbrook, BC
V1C 2M8
For RCMP, ambulance or
fire related emergencies,
call 911.
For any general city related emergencies, visit
our Emergency Page.
