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Meeting recording 2025年07月29日 #66

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fnetX merged 1 commit from fnetx/recording into main 2025年07月30日 20:49:35 +02:00 AGit
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* otto (20:09): https://codeberg.org/forgejo/user-research/issues/49
* otto (20:56): https://jdittrich.github.io/userNeedResearchBook/
* 0ko (21:26): https://cryptpad.fr/form/#/2/form/edit/VDewZE+NOLnArLitqCHxweT0/ here is the current survey btw
* otto (21:27: https://codeberg.org/forgejo/forgejo/issues/7436
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Authors of the two above are swapped

Authors of the two above are swapped
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Hmm yeah, I expected something like this to happen. I only kept a browser copy-paste of the chat history, and the format was a little screwed. The latter link was sent by both of us, and I didn't know who sent it first.

Hmm yeah, I expected something like this to happen. I only kept a browser copy-paste of the chat history, and the format was a little screwed. The latter link was sent by both of us, and I didn't know who sent it first.
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I enjoyed listening to the recording. It paints a picture of the state of the user research in Forgejo that match how I perceive it. And I also learned a few things that I did not (e.g where @mfenniak is at regarding the review process, or how @fnetx had so many interviews). It is also a good inventory of the many challenges it faces (privacy challenges of survey and the need to share them publicly, the perception of how user research is currently in a fuzzy state, the disconnect there currently is between the user research effort and the development effort).

Random notes.

  • Recurring user research meetings is an idea to explore
  • Encouraging developers to reach out to user research with unfinished implementations, prototypes, to get a sense of how likely it is to be received, perceived as valuable. Maybe reach out to valuable code pull request authors. A number of them have features with no tests but are fit for manual testing. Maybe they would be willing to set up a demo for the user research to experiment with it and give them feedback?
  • Instead of having feature requests or bug, start with a one first stop: explain the problem. Then it can move on to be a bug fix or to be a feature request.
  • Having a general and global view of the issues in all Forgejo is something @fnetx has in his head. That makes him a valuable asset (@0ko words). He conveys that by assigning labels to group issues. But it is also something that is not easy to convey to potential or even existing contributors.
  • Questioning the workflow established in a project rarely happens. Recently there has been a change in the Forgejo runner. There is a familiar and well understood mental model when someone engages in an issue tracker: "bugs and features". I wonder how the UX would be if none of those were immediately visible when filing a new issue.
  • The idea of hiding the issue count made me laugh (in a good way). I do like to keep numbers in check so I would miss that. But maybe it is a good idea.
I enjoyed listening to the recording. It paints a picture of the state of the user research in Forgejo that match how I perceive it. And I also learned a few things that I did not (e.g where @mfenniak is at regarding the review process, or how @fnetx had so many interviews). It is also a good inventory of the many challenges it faces (privacy challenges of survey and the need to share them publicly, the perception of how user research is currently in a fuzzy state, the disconnect there currently is between the user research effort and the development effort). Random notes. - Recurring user research meetings is an idea to explore - Encouraging developers to reach out to user research with unfinished implementations, prototypes, to get a sense of how likely it is to be received, perceived as valuable. Maybe reach out to [valuable code pull request authors](https://codeberg.org/forgejo/forgejo/pulls?q=&type=all&sort=&state=closed&labels=217340&milestone=0&project=0&assignee=0&poster=0&archived=false). A number of them have features with no tests but are fit for manual testing. Maybe they would be willing to set up a demo for the user research to experiment with it and give them feedback? - Instead of having feature requests or bug, start with a one first stop: explain the problem. Then it can move on to be a bug fix or to be a feature request. - Having a general and global view of the issues in all Forgejo is something @fnetx has in his head. That makes him a valuable asset (@0ko words). He conveys that by assigning labels to group issues. But it is also something that is not easy to convey to potential or even existing contributors. - Questioning the workflow established in a project rarely happens. Recently there has been [a change in the Forgejo runner](https://codeberg.org/forgejo/discussions/issues/369). There is a familiar and well understood mental model when someone engages in an issue tracker: "bugs and features". I wonder how the UX would be if none of those were immediately visible when filing a new issue. - The idea of hiding the issue count made me laugh (in a good way). I do like to keep numbers in check so I would miss that. But maybe it is a good idea.
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@earl-warren wrote in #66 (comment):

a valuable asset (@0ko words)

Shouldn't be taken literally or seriously 🙃

@earl-warren wrote in https://codeberg.org/forgejo/user-research/pulls/66#issuecomment-6047401: > a valuable asset (@0ko words) Shouldn't be taken literally or seriously 🙃
0ko approved these changes 2025年07月30日 17:30:00 +02:00
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Accessibility
User research - Accessibility
Requires input about accessibility features, likely involves user testing.
User research - Blocked
Do not pick as-is! We are happy if you can help, but please coordinate with ongoing redesign in this area.
User research - Community
Community features, such as discovering other people's work or otherwise feeling welcome on a Forgejo instance.
User research - Config (instance)
Instance-wide configuration, authentication and other admin-only needs.
User research - Errors
How to deal with errors in the application and write helpful error messages.
User research - Filters
How filter and search is being worked with.
User research - Future backlog
The issue might be inspiring for future design work.
User research - Git workflow
AGit, fork-based and new Git workflow, PR creation etc
User research - Labels
Active research about Labels
User research - Moderation
Moderation Featuers for Admins are undergoing active User Research
User research - Needs input
Use this label to let the User Research team know their input is requested.
User research - Notifications/Dashboard
Research on how users should know what to do next.
User research - Rendering
Text rendering, markup languages etc
User research - Repo creation
Active research about the New Repo dialog.
User research - Repo units
The repo sections, disabling them and the "Add more" button.
User research - Security
User research - Settings (in-app)
How to structure in-app settings in the future?
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