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Ethereum support

Whether you need help with a transaction, want to stay safe, or are just getting started, this page connects you to the right resources.

Ethereum is a decentralized network, not a company. ethereum.org is an educational website. It is not a wallet, exchange, or financial platform. We do not hold any funds and cannot access any accounts. No one from ethereum.org will ever contact you first. Anyone claiming otherwise is a scammer.

Ethereum is not a company

There is no company, support team, or help desk behind Ethereum. No one from ethereum.org will ever contact you. Transactions on the blockchain are final and cannot be reversed by anyone.

Get help

Something went wrong

If you lost funds, got scammed, or something unexpected happened, start here.

I lost funds to a scam or fraud Secure remaining funds and revoke permissions Report a scam address or website Trace where funds were sent I sent to the wrong address I lost access to my wallet My transaction is stuck

Protect yourself

Learn to recognize common scam tactics before they target you.

Common scam tactics and how to spot them Why "recovery experts" are always scams How to identify scam tokens Full security and scam prevention guide Revoke unnecessary token approvals

Learn

Using Ethereum

Step-by-step guides for wallets, tokens, bridges, and more.

How to create an Ethereum account How to use a wallet How to swap tokens How to bridge tokens to layer 2 How to revoke token access

Common misconceptions

Clearing up the most frequent misunderstandings about Ethereum.

Is Ethereum a company? Can someone recover or freeze my funds? Can I still mine Ethereum? Is there an Ethereum support team?

Still need help?

If you did not find what you were looking for, ask the community. Volunteers in these channels may be able to point you in the right direction.

ethereum.org Discord (opens in a new tab)