Support on Gaggle Mail
The official mailing list supports FutureBasic and all its integrated components (editor, project manager, translate/builder and runtime).
Here you can ask questions, get code help and submit bug reports.
Click on this link to join: https://gaggle.email/join/futurebasic@gaggle.email
Guidelines for Requesting Help and Reporting Bugs in FutureBasic
- Please don't embed a new issue in an old thread. It will probably be overlooked.
- Start a new thread with a descriptive subject. Don't write just "bug", write "Bug using Read File statement"
Please include ALL of the following in your report:
- macOS release, FB release, Xcode release
- Build Settings screen print
- Code snippet which recreates and/or demonstrates the issue
- A step-by-step of what caused the issue( necessary if a code snippet to recreate can't be included )
- Describe:
- what results were witnessed
- what results were expected
- A FULL symbolicated crash report if it's a crash. Don't send partials or non-symbolicated crash reports, they're almost useless
- Keep your report as succinct as possible. Getting your post noticed so someone will help is key and long posts will reduce your chances
If a helper needs additional info, they can request it.
A Detailed Guideline Document is available here: http://brilorsoftware.com/fb/pdfs/guidelinesForRequestingHelp.pdf