There are four types of complaints that can be made: complaints against solicitors; complaints about someone who works for the Law Society of Scotland, our service, policies and procedures; complaints about Council or committee members; and handling complaints.
This section provides guidance on how to address your concerns.
Complaints about someone who works for the Law Society, our service, policies, and procedures
How to make a complaint about someone who works for the Law Society, our service, policies and procedures.
Complaints about Council or committee members
What to do if you have concerns about the conduct of a Council or committee member.
Complaints against solicitors
What to do if you are unhappy about the service or conduct of your solicitor and wish to make a complaint.
Handling complaints
How to make a complaint to the SLCC about how we handled your conduct complaint against a solicitor.