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ITU-T and Accessibility:

• ITU-T Study Group 21 (Technologies for multimedia, content delivery and cable television) is the lead ITU study group on human factors and ICT accessibility for digital inclusion and it works to mainstream the consideration of accessibility in the development of multimedia standards, technologies and services. SG21, which inherited this work from the previous ITU-T SG16 ​and SG9, organizes accessibility work under Question 4​/21 "Human factors for intelligent user interfaces and services" and Question 1/21​ "Multimedia system, service and application accessibility for digital inclusio​n". See a collection of related "work on accessibility​" and "Accessibility and standardization".
• ITU-T SG20 Question 2/20​ "Requirements, capabilities and architectural frameworks of Internet of Things (IoT) and smart sustainable cities and communities (SSC&C) across verticals​" - has Work Items on accessibility requirements for IoT systems
• ITU-T Joint Coordination Activity on Accessibility and Human Factors (JCA-AHF)​ acts as the first point of contact for those interested in ITU’s accessibility-related activities, with its chief responsibility being the coordination of accessibility work undertaken within ITU (across ITU-D, ITU-R and ITU-T) and in concert with other United Nations organizations, activities and specialized agencies, ISO, IEC, regional and national SDOs, industry groups, academia, disability organizations and telecommunication user groups for persons with disabilities. Reporting to TSAG, JCA-AHF works to ensure a comprehensive approach to accessibility in close collaboration with ITU’s various expert groups, especially Question 24/16, 26/16 in ITU-T Study Group 16, and Question 7/1 in ITU-D Study Group 1.
• Intersector Rapporteur Group on Audiovisual Media Accessibility (IRG-AVA) studies topics related to audiovisual media accessibility and aims at developing draft Recommendations for "Access Systems" that can be used for all media delivery systems, including broadcast, cable, Internet, and IPTV. The IRG also addresses matters contributing to the coordination of the standardization work of the involved ITU-T and ITU-R groups and collaborates with other SDOs and other audiovisual media organizations (e.g., forums and consortia, research institutes and academia).
• Joint IEC/ISO/ITU Policy Statement on Standardization and accessibility - ITU and IEC, ISO encourage the development of standards that take account of the widest range of characteristics and abilities of persons, including in particular those of older persons, children and persons with disabilities.
• ITU Mainstream Accessibility - Flyer
• Concluded activities:
  
• ​​The ITU-T Focus Group on metaverse (FG-MV ) WG8  "Sustainability, accessibility and inclusion", that operated from December 2022 to June 2024, produced related deliverables ​​​​that were submitted to ITU-T Study Groups for further consideration.​
  
  
• The ITU-T Focus Group on Audiovisual Media Accessibility (FG-​AVA) operated from November 2011 to October 2013 and worked to stimulate the development of international standards that improve the accessibility of audiovisual media to persons with disabilities. FG-AVA enjoyed a strong relationship with its parent group, ITU-T Study Group 16, and particularly with its Question 26/16.
• ITU provided the secretariat support for the IGF's Dynamic Coalition on Accessibility and Disability (DCAD) from 2007 to 2019 [current DCAD webpage | ITU archived DCAD webpage].