Q&A

Q

Is there a parking lot?

A

The Makuhari Messe parking accommodates 5500 vehicles. Please click here for more information.

Q

Is there a space for a bus in the parking lot?

A

120 buses can accommodate in the Makuhari Messe parking on a first come, first served basis.

Q

Is there a Pickup & Dropoff area for bus passengers?

A

There is a Pickup & Dropoff area in the Makuhari Messe parking, but you must stay no more than 15 minutes.

Q

Where do I park a motorcycle?

A

Please click here for more information.

Q

Where is the nearest station?

A

It is "Kaihin Makuhari Station" on the JR Keiyo Line. It takes about 5 minutes on foot from the station to Makuhari Messe.

Q

Which Lines other than the Keiyo Line can I ride?

A

You can also use the JR Sobu Line and Keisei Line.
Please get off at "Makuharihongo Station" on the JR Sobu Line or "Keisei Makuharihongo Station" on the Keisei Line and use the local bus. The stop where you get off the bus varies depending on the destination, so please check the access (for those arriving by bus).

Q

Is there a limousine bus to Haneda Airport or Narita Airport?

A

There are limousine buses to the airport from Makuhari Messe, Kaihin Makuhari Station and the official hotels. Click here for information on Haneda Airport. Please see here for information on Narita Airport.

Q

Is there a Pickup & Dropoff area for visitors coming by cars?

A

There is carriage porch on the south side of Hall 9. Please refrain from parking or staying for a long time.

Q

Where is a taxi stand?

A

Taxi stand is located in main traffic terminal.

Q

Is there a parking lot for wheelchair users? Can I make a reservation?

A

The Makuhari Messe parking lot has 51 parking spaces for wheelchair users. Reservations are not accepted.
* Parking fee is free if you have a disability certificate, nursing certificate, mental disability certificate, or Mirairo ID. Please show your notebook or Mirairo ID when you leave the warehouse.
Please see the wheelchair access map for the wheelchair route to Makuhari Messe.

Q

Please tell us about upcoming events.

A

Please click here for more information.

Q

How do I purchase a ticket?

A

Please contact the event organizer directly.

Q

Are all events listed on the event calendar?

A

No. Only the events open to the public are on the event calendar.

Q

Please tell me the seating position of the concert.

A

Please contact the concert organizer. Please see the event calendar for inquiries.

Q

Do you sell merchandise?

A

Please contact the event organizer. Please see the event calendar for inquiries.

Q

I would like to cover an event, what should I do?

A

Please contact the event organizer. Please see the event calendar for inquiries.

Q

I would like to attend an exhibition as an exhibitor.

A

Please contact the organizer of the exhibition you wish to exhibit. Please see the event calendar for inquiries.

Q

Is it possible to wait for admission from the day before?

A

Please refrain from waiting for admission from the day before the event. Please contact the event organizer for details on how to enter.

Q

I would like to give some flowers to the event.

A

Please contact the event organizer.

Q

Are any meal tickets available at the Makuhari Messe?

A

We offer Makuhari Messe Meal ticket. Please click here for more information.

Q

How do I get to the Makuhari Messe by wheelchair?

A

Please see Wheelchair Access Map from Kaihin Makuhari Station.

Q

Please tell us about accessibility services.

A

Please see here.

Q

Does the Makuhari Messe provide wheelchair rentals?

A

Yes, we do.Please ask the Makuhari Messe Guard or contact at 043-296-0531.
* limited number
* free rental

Q

Is there a parking lot for people with disabilities? How do I reserve?

A

There is a designated space for 51 vehicles in the Makuhari Messe parking on a first come, first served basis.

Q

Is there a designated area for wheelchair users in an event?

A

Please contact the event organizer. Please see the event calendar for inquiries.

Q

I would like to copy, output data, send / receive faxes, etc.

A

Please use the business center at the central entrance.
The business center can also handle large format output, bookbinding, business card creation services, etc. Please note that business days vary depending on the event.
There are coin-operated copiers on the 1st and 2nd floors of the International Conference Hall.

Q

I brought a computer, can I use Wi-Fi?

A

Free access Wi-Fi is available at the Central Mall on the 2nd floor of Hall 1-8 of the International Exhibition Center and the Esplanade on the 2nd floor of the International Exhibition Center 9-11. Please check this out for details.

Q

Where is the smoking area?

A

Please see here for the location of smoking areas. However, in order to prevent the spread of coronavirus infection, indoor smoking areas are currently closed, so please go to outdoor smoking areas. Also, the areas may be closed due to ongoing events.

Q

Where do I store my luggage?

A

Coin-operated lockers are located in the venue. Please click here for further information.

Q

Is there a safety box?

A

No. Please keep your valuables with you at all times.

Q

Is there a post office?

A

There is one in the World Business Garden(West bldg.1st floor), which is next to the Makuhari Messe across the street. The mailbox is on the sidewalk in front of the International Conference Hall. Stamps are sold at convenience stores in the venue. Please see here.

Q

Do you have an ATM? Is it possible to exchange foreign currency?

A

Located at the central entrance. Have a look at this. We do not exchange foreign currency. Please use the Chiba Bank (weekdays 9: 00-15: 00) in the nearby World Business Garden and the Money Plaza (10: 00-22: 00 all day) on the 2nd floor of AEON MALL Makuhari New City Grand Mall.

Q

I would like to ship my parcel.

A

Yamato Transport is an agent at the convenience store "New Yamazaki Daily Store" at the central entrance and the convenience store "Daily Yamazaki" at Esplanade. (Business days vary depending on the event) Please see here.

The items that cannot be kept are as follows. Please check in advance.
・ Unpacked items (Packing materials such as cardboard and gum tape are not available)
・ The total length, width, and height of the three sides are 160 cm or more.
・ Items weighing 25 kg or more
・ Cracks such as bottles, glass, and LCDs
・ Those who wish to have Cool Takkyubin (cannot be handled)
In addition, we may not be able to accept your luggage if you have a lot of luggage on the day or after 15:00 on the next day when there is no business.
If you cannot accept it here, please use the nearby convenience store, Yamato Transport on the 1st floor of the adjacent World Business Garden, or Sagawa Express.

Q

Are there restaurants in the venue?

A

Please click here for more information.

Q

I would like to order a catering / lunch box.

A

Our in-house restaurants and caterer are happy to get your orders.
WORLD KITCHENS! -World Kitchens- (in front of Hall 6) TEL: 043-296-3011
Royal Garden Court -(in front of Hall 1) TEL: 043-299-2285
NILAX (banquet in the international conference hall) TEL: 043-296-0512

Q

Is there a shop?

A

There are convenience stores and shops. We sell lunch boxes, light meals, drinks, and daily necessities.
Please click here for more information.

Q

I would like to buy a souvenir.

A

At the convenience store "New Yamazaki Daily Store" at the central entrance, they have Chiba prefectural specialities and Chiba-kun items.

Q

Is there a cloakroom available?

A

There is no permanent cloakroom in the venue.
However, at some events,cloakroom might be set up for visitors, so please contact the event organizer.

Q

Is there a nursery, nursing room, or diaper changing area?

A

There is no nursery, but the nursing room is at the central entrance. Only available during the event.
Please click here for more information.

Q

Is there a first aid room?

A

The first aid room is on the 1st floor of the International Conference Hall. (There is only a bed, no medicine is always available. Also, doctors and nurses are not resident.)
Have a look at this.

Q

Is there an AED (Automated External Defibrillator)?

A

I have. Have a look at this.
When using an AED, be sure to call 119 and call an ambulance. (If you operate the AED yourself, ask a security guard or a passerby in the vicinity to call 119.) After making a report, please be sure to contact the General Management Center (TEL: 043-296-0531). We support smooth ambulance guidance and rescue assistance.

Q

Can I use 5G?

A

Check with your carrier.

Q

Am I allowed to bring my pets?

A

Pets are not allowed in the International Conference Hall, restaurants and shops in the venue.
As for the International Exhibition Hall and Event Hall, please contact the event organizer for admission.

Q

Is it possible to have a party?

A

Please contact Makuhari Messe Sales Division at 043-296-0515.

• * Please see here for the party menu of the International Conference Hall.
• WORLD KITCHENS! -World Kitchens- TEL: 043-296-3011
• Royal Garden Court-TEL: 043-299-2285

Q

I would like materials such as drawings and price lists to consider using the facility.

A

You can download it from the business TOP "download".
If you would like more detailed information, please contact us using the inquiry form.

Q

I would like to rent an international exhibition hall.

A

We accept applications from one year before the start date of use. Inquiries regarding use will be accepted before that time.
Please contact us using the inquiry form or the contact information below.

Click here for inquiry form

[Contact information]
Makuhari Messe Co., Ltd. Sales Division
TEL 043-296-0515 FAX 043-296-0529
Reception hours are from 9 am to 5:30 pm. (Excluding Saturdays, Sundays and public holidays)

Q

I would like to rent a conference room in the international conference hall.

A

Applications are accepted from 6 months before the start date of use. Inquiries regarding use will be accepted before that time.
* Applications for rooms 213 to 216 will be accepted only when used in combination with other conference rooms.

Please contact us using the inquiry form or the contact information below.

Click here for inquiry form

[Contact information]
Makuhari Messe Co., Ltd. Sales Division
TEL 043-296-0515 FAX 043-296-0529
Reception hours are from 9 am to 5:30 pm. (Excluding Saturdays, Sundays and public holidays)

Q

Is it possible to hold a ceremony or party for a large number of people (for example, 5,000 people)?

A

It can be held. Please refer to the example of cooperation of multiple facilities for the image. For consultation, please contact us from the inquiry form.

Click here for inquiry form

Q

Is it possible to leave my luggage in advance when exhibiting at an exhibition?

A

Luggage cannot be stored in advance, so please bring it on the day of use.
When sending luggage to the event venue, please send it at the time when the recipient can receive it at the event venue. In addition to the recipient, be sure to include the event name, venue name, hall number, booth number) on the delivery table to avoid getting lost in your luggage.

Q

Is it possible to take a tour of the venue?

A

Please contact us from the inquiry form.

Click here for inquiry form

Q

I would like to shoot on the premises.

A

For commercial shooting such as commercials, dramas, movies, and corporate products, please see here.
Please contact the event organizer for event coverage and filming.
For other shooting, please contact the Public Relations Section (TEL: 043-296-0601).
Feel free to take commemorative photos and recorded photos for personal use.
Please refrain from photo sessions and cosplay photography.
If photo sessions or cosplay photography are permitted within the event venue, please follow the instructions and rules of the event organizer. Also, please refrain from changing clothes in the surrounding buildings or toilets in commercial facilities.

Q

I would like to use a photo of the exterior of Makuhari Messe.

A

You can download it from here.
Please use it after confirming the precautions.

Q

Where is the office of Makuhari Messe?

A

It’s on the 1st floor of the International Conference Hall. Click here.

Q

What are your office hours and holidays?

A

In principle, our office hours are 9:00 AM to 5:30 PM on weekdays, weekends, and holidays. However, please note that this is subject to change during the New Year holidays.

Q

I would like to know the history behind Makuhari Messe, Inc.

A

Click here.

Q

Is Makuhari Messe, Inc. in the third sector?

A

Yes. Click here.

Q

About how many exhibitions/events are held per year?

A

Click here.

Q

I would like to cover Makuhari Messe.

A

If you would like to cover Makuhari Messe, please contact the Public Relations Section (043-296-0601). Please contact the event organizer for event coverage and shooting.

Q

I have lost something, where should I contact?

A

If the event is still taking place, please contact the event organizer. If the event is over, please contact the Makuhari Messe General Management Center Security (TEL 043-296-0531).

Q

I have picked up some lost items, where should I deliver it?

A

If you have picked up lost items during the event, please report them to the event staff or the event organizer.
If you have picked up items outside the venue, communal area, or after the event, please contact the Makuhari Messe General Management Center Security (TEL: 043-296-0531).

Q

Can I make inquiries on the Internet about lost and found items?

A

Please fill out the inquiry form and send it.

Click here for inquiry form

Q

I would like to put a link on the Makuhari Messe homepage.

A

If you would like to link to this website, please fill out the following required items on the inquiry form and apply.
[Requirements]
URL of the link destination, purpose / purpose of the link, contents of the website, contact information of the person who wants the link (company name, name, TEL, email address)
However, please note that the link may be refused as a result of the examination.

Click here for inquiry form

Q

I would like to use a photo of Makuhari Messe.

A

You can download it from here.
Please use it after confirming the precautions.

Q

Please tell me the hotels in the neighborhood.

A

Click here.

Q

What should I do if I want to call an ambulance?

A

Call 119 directly and call an ambulance.
After making a report, please be sure to contact the General Management Center (TEL 043-296-0531). We support smooth ambulance guidance and rescue assistance.

If the FAQ does not help, please proceed to the following.