ヘルプ

Q&A

1.Transportation Access

• 【Q1】Are there parking lots? What is the cost?

  Parking is available adjacent to the facilities. Click here.

• 【Q2】Is there a parking lot for buses? Can spaces be reserved?

  Makuhari Messe Parking is available. There is a parking lot with 120 spaces for large vehicles. Reservations are not accepted.

• 【Q3】Is there a parking lot for motorcycles?

  There are 50 spaces for motorcycles in the Makuhari Messe Parking. Click here.

• 【Q4】What transportation is available besides the Keiyo line?

  There are local bus lines from the Makuhari Hongo station (JR Sobu line) and the Keisei Makuhari Hongo station (Keisei line).

• 【Q5】What is the closest station?

  Kaihim-Makuhari station (JR Keiyo line), which is approximately a five-minute walk away.

• 【Q6】Is there a Limousine Bus to the airport?

  Airport shuttles are available at neighboring hotels. Click here.

• 【Q7】Is there a parking lot for the handicapped person? Can space be reserved?

  There are 51 spaces for the handicapped person in the Makuhari Messe Parking.
  Reservations are not accepted. Parking rate of a person (It includes one to take care of towards these) having a certificate of the physically handicapped, a nursing notebook, a mental patient health welfare notebook becomes free of charge. When participate, please show a notebook.

2.Events

• 【Q1】 I would like information about upcoming events.

  Click here.

• 【Q2】How can I buy a ticket for an event/concert and what are the details of the event?

  Please contact the event organizer. Click here.

• 【Q3】 What is the seating arrangement for concerts?

  Please contact the event organizer. Click here.

• 【Q4】What do I need to cover an event as a press?

  Please contact the event organizer. Click here.

• 【Q5】I wish to participate in an exhibit as an exhibitor.

  Please contact the event organizer. Click here.

3.Barrier free

• 【Q1】I would like information about accessibility for the disabled.

  See Wheelchair Access Map for details.

• 【Q2】Can I borrow a wheelchair?

  Wheelchairs can be borrowed at the Makuhari Messe. Please contact Makuhari Messe Guard or dial Operation Control Center 043-296-0531. However, please note that quantities are limited.

• 【Q3】Is there a parking lot for the handicapped person? Can space be reserved?

  There are 51 spaces for the handicapped person in the Makuhari Messe Parking.
  Reservations are not accepted. Parking rate of a person (It includes one to take care of towards these) having a certificate of the physically handicapped, a nursing notebook, a mental patient health welfare notebook becomes free of charge. When participate, please show a notebook.

4.Facility Equipment and Services

• 【Q1】I think I’ve lost an item. Whom do I go to?

  During an event, please contact the organizer.
  If the event has ended, please contact the below.
  Operation Control Center
  TEL 043-296-0531

• 【Q2】Are copy and fax available?

  Yes. Business Center can help you.

• 【Q3】I have brought a computer; can I use the Internet?

  Free Wi-Fi service and paid public wireless LAN services are available.

• 【Q4】Can I smoke at Makuhari Messe?

  Smoking is permitted only in designated smoking areas.

• 【Q5】Are coin lockers available?

  Yes. Click here.

• 【Q6】Is there a post office?

  There is no post office on the venue.
  However, there is one in the adjacent building (World Business Garden WEST 1F).
  Stamps are sold at the convenience stores.

• 【Q7】Is there ATM? Can I exchange foreign currency?

  ATM is at the Central Entrance.
  Foreign currency exchange service is not available on the venue.
  Chiba Bank, weekly 9am to 3pm, at World Business Garden or AEON MALL Makuhari New City Grand Mall 2F Money Plaza, 10am to 10pm, are available.

• 【Q8】Can I send my baggage?

  Yes. Convenience stores can help you.

• 【Q9】Are there restaurants?

  Yes. Click here.

• 【Q10】Are there shops?

  Yes. Click here.

• 【Q11】Where can I buy gifts?

  Click here.

• 【Q12】Is there nursing room?

  Nursing room is at the Central Entrance.

• 【Q13】Is there first-aid?

  There is one in the International Conferece Hall 1F.
  However, there are only beds, no medices, no doctor nor nurse.

• 【Q14】Is there AED (automated external defibrillator)?

  Yes. Click here.

• 【Q15】Can I take my pet (dogs or cats)?

  Pets are not permitted in the International Conference Hall or in restaurants on the venue.
  Please contact the event organizers.

5.Renting/Using the Facilities

• 【Q1】 I would like a brochure about using the facilities.

  Please use the Inquiry form if you wish to receive a brochure by mail.

• 【Q2】I would like to rent the International Exhibition Hall.

  Applications are accepted from one year before first day of use. Inquiries are accepted before that.

• 【Q3】I would like to rent the International Conference Hall.

  Applications are accepted from six months before first day of use. Inquiries are accepted before that.

• 【Q4】Do you take large-scale (such as 5000 attendees) receptions and parties?

  Yes. Click here. Inquiry form.

• 【Q5】I would like to do a shoot on the venue.

  Shooting is permitted on the venue as long as it doesn’t interfere with an event or facility repairs. Inquiry form.

6.Makuhari Messe, Inc.

• 【Q1】Where is the Makuhari Messe office?

  It’s on the 1st floor of the International Conference Hall. Click here.

• 【Q2】What are your office hours and holidays?

  In principle, our office hours are 9:00 AM to 5:30 PM on weekdays, weekends, and holidays. However, please note that this is subject to change during the New Year holidays.

• 【Q3】 I would like to know the history behind Makuhari Messe, Inc.

  Click here.

• 【Q4】 Is Makuhari Messe, Inc. in the third sector?

  Yes. Click here.

• 【Q5】 About how many exhibitions/events are held per year?

  Click here.

7.Other

• 【Q1】 May I paste a link to your website?

  Click here.

• 【Q2】 I would like to borrow and use a photo.

  Please contact us with the Inquiry form.

• 【Q3】I am planning a trip to Makuhari Messe. What hotels are nearby?

  Click here.

• 【Q4】Is it possible to deliver shipments to the venue?

  Please contact the organizer. Click here.