Verify your identity with Google Pay (US only)

After you verify your identity, you can:

Use your money in Google Pay to make purchases for Google products such as purchases on Play and YouTube.
After accepting disclosures, unlock higher transaction limits.
Set up and manage your child’s balance in Google Wallet. Learn how a family manager verifies their identity.

Tip: If you're in Brazil, learn how to verify your identity in your region.

Reasons to verify

You want to unlock select features like higher limits.
We noticed a suspicious activity.
You need to set up or add money to your child’s balance in Google Wallet.

How to verify your identity

If required, you'll be prompted to verify your identity in Google Pay. To do so, you'll need to enter some personal information.
- First and last name
- Address
- City
- State
- Zip code
- Date of birth
- Social security number
Click Submit.

Tip: Verifications can be processed within seconds or can take up to 48 hours. You'll receive an email when it's completed. We might ask for additional information and documents as proof of identity. Once you're verified, you’re all set to proceed.

Submit documents

Important:

Provide a valid government-issued ID. The expiration date must be at least 30 days from the date of verification. Documents that expire within 30 days aren’t valid.
We do not accept:
- Student IDs
- Foreign documents
- Debit or credit cards
- Military IDs
- Veteran cards
- Non-US passports
Do not upload a picture of your credit or debit card. This isn’t a valid form of identity verification.

Make sure any image or document that you upload:

Matches your first, last name, and address on your Google Payments profile. If the info on your ID is different, update your profile.
For proof of address, it isn't older than 90 days.
For ID cards, they aren't expired.
Is clearly readable.
Is an image of a document.
Shows the full document with all 4 corners.
Is in color and not black and white.
Is clear, well-lit, and without glare.
Isn't covered in any way or blocked by your finger.

Fix issues with verification

Verification pending

Verifications can be processed within seconds or can take up to 48 hours. When it's complete, you’ll get an email notification.

For balance in Google Wallet for kids verification: Once the Google verification is complete, Google's partner initiates their verification check. It might require additional documentation and can take up to 72 hours to review. Learn how a family manager verifies their identity.

Verification issue

To use Google Wallet or Google Pay, you must be at least 18 years old. If you’re below the minimum age requirement, your identity can’t be verified.

Tip: If you tried to verify your identity when you're under 18 years old, but now meet the minimum age requirement, contact Google support.

Verification failed or more information is required

If your verification is unsuccessful, you’ll receive the result of the decision through an email or account notification on the Google Wallet website. We'll inform you what you need to correct, reupload, or if more information is needed. After you provide your updated verification information, we'll try to verify your ID again.

Still need help?

If you still have issues or any questions, you can contact us.

Related resource

Send international money transfers with Google Pay (US only)

^{Disclaimer: The Google Pay Balance Prepaid Visa® Card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. Card valid only in the U.S. No ATM or Cash Access. Card can be used in stores everywhere contactless Visa debit cards are accepted.}