Skip to main content
Meta Stack Exchange

You are not logged in. Your edit will be placed in a queue until it is peer reviewed.

We welcome edits that make the post easier to understand and more valuable for readers. Because community members review edits, please try to make the post substantially better than how you found it, for example, by fixing grammar or adding additional resources and hyperlinks.

Required fields*

Required fields*

Help us make "Not Constructive" and "Not a Real Question" closures more effective [closed]

In the recent off-topic discussion, Pekka 웃 suggested that other close reasons could be further broken out as well . We've got some more specific ideas along those lines, and we want your input and suggestions. Get comfy; this one's long.

Goals for "Not a Real Question" and "Not Constructive"

These goals will look familiar if you read the Off-Topic closing post, but the solution will likely differ. Here's what we want to achieve:

  • make the problem clear — the close reason should make it as clear as possible to the OP exactly what is wrong with their post
  • make them want to fix it — the language and workflow should encourage editing wherever possible (improving a post should seem more logical than arguing against closure.)
  • make those things happen in-line — if we send them to another page, we'll lose some users
  • minimize site-specific solutions — site by site differences should be limited to places it's truly necessary. "Off-topic" is literally defined differently on each site, so it needs customization, but we want the names and verbiage for the rest to be consistent.

Why are we doing this? Is there really a problem today?

Again, these reasons are working. If my choices were to keep em as is, or dump em entirely, I'd keep em, as they are doing a damn good job ensuring that our sites don't ever look like this site does. (Those all came from their front page.)

But, while we don't need to change what these reasons do, we can improve two things about them:

1. The problem they describe needs to be clear and specific

Consider this closed question from our apple site: What's special about Apple Airport Extreme?

Imagine you're the OP — since he's not spamming, trolling, etc., we can assume he thought he was doing the right thing when he posted his question. So, when his question is closed as "Not Constructive", he presumably won't think "oh, of course!" — he needs more information to figure out what's wrong. Let's see what we give him:

enter image description here

the question is "Not Constructive" I'll revisit that phrasing in the next section, but it's safe to say that it does little to identify the exact problem.

We expect answers to be supported by facts, references, or specific expertise. "Well, that's perfect! I'm actually looking for all those things in your answers, and I specifically highlighted a couple I thought might be relevant (Wifi range, transfer speeds, etc.)"

This question will likely solicit debate, arguments, polling, or extended discussion. "Will it? It's about the specific specs that make An Apple router different from other, similar ones; it's not exactly 'who's right and wrong in the Middle East'"

If you feel that this question can be improved and possibly reopened "Improved how? I still don't know what I did wrong. Re-opened? How can I prepare my case for some appellate court when I don't even know what I did wrong yet??"

see the FAQ for guidance:

enter image description here Yup. That's the same definition, complete with a link to itself.

So, what's actually wrong with this question? For this discussion, it doesn't really matter. What's important is that whatever's wrong, the current close reason doesn't convey it to the OP, so he still can't improve or avoid it.

I used a "Not Constructive" example, but NARQ has a similar problem. It reads:

enter image description here

There are five possible things that might be wrong there, and while the closer may know exactly which one is the problem, the asker presumably doesn't start from the position that his post is any of those undesirable things, which makes guessing which one applies to him challenging.

2. The wording shouldn't make you defensive

"Not constructive" seems polite to us, because we feel like we're essentially using it instead of

"that has no answer; stop wasting our time"

or

"you're kind of ranting and being a jerk"

But that's not the context for the asker. The asker thinks they asked a perfectly reasonable question. As such, they're unlikely to respond by thinking, "I could be more constructive". From their perspective, it sounds like something a slightly detached guidance counselor might say to a child.

And even if they just got back from some meditation, and are just really, really open-minded, there's still no opening to say, "okay, I should try to fix that," because it isn't specific enough. So, their only logical response is defiance: "Why isn't it constructive?"

And the same is true of "Not a Real Question". Everyone thinks they've asked a real question. I imagine myself being told by a colleague at work, "I read your email. That isn't a real proposal". It's almost impossible to honestly convince myself that I'd think "Huh that's odd. I thought it was. I wonder how I can improve it to make it a real one".

Which is part of why NARQ closures tend to elicit arguments citing the prominent inclusion of question marks, rather than legitimate attempts to correct problems.

Okay, enough complaining. What can we do about it?

Well, we want to continue to close the questions these currently are used for, but we need to make the feedback clearer, and incentivize improvement (or at least learning). Here's what we came up with:

Eliminate "Not Constructive" and "Not a Real Question", and replace them with more specific reasons:

unclear what you’re asking — Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking.

too broad — There are either too many possible answers, or good answers would be too long for this format. Please add details to narrow the answer set or to isolate an issue that can be answered in a few paragraphs.

primarily opinion-based — Many good questions generate some degree of opinion based on expert experience, but answers to this question will tend to be almost entirely based on opinions, rather than facts, references, or specific expertise.

In all three cases, not only is it clear what the problem is, it should also be clear what you need to do (when possible) to make the question acceptable. It's slightly less explicit in the last reason, but that's because fewer of those are savable.

To see if these reasons seemed to cover us, we had both community team members and mods try to apply them to a largish sample of previously closed questions.

Based on that review, we believe that these reasons will cover almost all current NC and NARQ questions — our sample had 94% well-covered, with the remainder pretty easily addressed using site-specific Off-Topic reasons, as proposed here.

That was long. Did you want something?

Of course! We want your input. We got a lot of these ideas from meta posts, and we've done enough testing (both inside and outside our echo chamber) to feel good about the approach, but we want to know what you think and how you might tweak or improve it.

Part of the close reason rework project:

  1. Changes to "close as duplicate" (part deux)
  2. Help us make "Off-Topic" close reasons clearer to the OP
  3. Help us make "Not Constructive" and "Not a Real Question" closures more effective
  4. Every "close" has its thorn: replace "close" with "on hold" for the first five days

Answer*

Draft saved
Draft discarded
Cancel
15
  • 2
    How can anyone know all the sites in the SE network? Commented Mar 13, 2013 at 19:58
  • @Lance: There is a list of a bunch at the bottom of every page... There's also a link curiously called "data" that lists ALL of them. Commented Mar 13, 2013 at 20:03
  • 5
    @chris, by "know", I mean actually understand what is on-topic for each one. heck, I still can't even figure out Programmers. Commented Mar 13, 2013 at 20:04
  • 3
    @FrédéricHamidi I didn't think it was covered by "off-topic"... I'm referring specifically to questions that are seeking opinions, polling, or a broad lists of recommendations. Questions like that aren't necessarily "bad" questions, they're just not suitable for Stack Exchange and typically get closed because the end result is a list of everyone's favorite X, sorted by popularity. Having them get downvoted and closed is often seen as "they think my question is bad" when it reality the reason is "this question is not suitable for this network of Q&A sites" Commented Mar 13, 2013 at 20:08
  • 1
    @Rachel, I see, looks like I misunderstood what you meant by suitable in your answer. If you're referring to "list" or "opinion" questions, those are indeed not constructive (they were too subjective before IIRC). Under the system proposed by the questioner, they would become too broad or primarily opinion based. Are you suggesting we add for the StackExchange network of Q&A sites to these qualifiers? Commented Mar 13, 2013 at 20:13
  • I don't think I really understand the point you're trying to make here. The second or third thing usually asked by a person whose question is closed is "Well, where should I ask it, then?" Why would they think "closed because blah blah" means "This question should never have been asked anywhere on the planet"? Why does it need to be explicitly suggested that other places might exist for a question? Commented Mar 13, 2013 at 20:15
  • @LanceRoberts Well, Programmers isn't for everyone, that's for sure :| Commented Mar 13, 2013 at 20:15
  • +1 because I sort of agree with you, even if I truly think they're bad questions. Commented Mar 13, 2013 at 20:19
  • 1
    @FrédéricHamidi Yes, I've updated my answer to try and clarify that. I am referring specifically to questions that have been deemed not-constructive for SE, even though the actual question is a good one and would probably do quite well in a discussion setting or forum. Commented Mar 13, 2013 at 20:19
  • 4
    Rachel I think I know which questions you have in mind, and I think "not suitable for the Q&A format" is a bit more descriptive. Nothing wrong with those questions, but the SE platform was build with a different type of questions in mind and can't cope with polls, overly broad questions etc... "isn't suitable for the StackExchange network of Q&A sites" has a bit of a "your question isn't good enough for us" air, that I'm certain wasn't your intention. The issue is technical, not a quality one, the platform was never designed for such questions and can't cope with them. Commented Mar 13, 2013 at 20:20
  • 2
    @Yannis There's nothing wrong with trying to maintain a specific question standard. Personally I don't see anything wrong with polling or list questions in a Q&A format, however I can understand why SE deems such questions as "not-constructive" and closes most of them. I would want to be clear that the SE network has specific question standards, what those standards are, and why they exist, but I agree that I wouldn't want to make it sound like we're a bunch of elitist snobs. I figured I could leave the exact wording up to someone who's better with words than I am. Commented Mar 13, 2013 at 20:29
  • Different sites have different "too broad" definitions so I don't think I'd like the blanket statement. Since "too broad" wouldn't be "off topic" IMO it doesn't need to include the "and it's probably not on topic elsewhere either". Off Topic closures do seem to have the problem that people see that notice and ask somewhere else (having not fixed the real problem) but I'm not sure "too broad" would have that same problem Commented Mar 14, 2013 at 21:13
  • I'm not sure "for the StackExchange Network" is an improvement on the existing messaging; a typical new user is likely just aware of this one site (stackoverflow or whatever it may be), and adding the fact there's a whole network out there they're violating probably doesn't help them determine what they can do better. Commented Apr 3, 2013 at 3:05
  • Perhaps instead of CLOSED, call it moved to Library ! Commented Apr 3, 2013 at 19:33
  • That is why I recommended the Entry Exam (java script popup).! In case where the question does not fit the form and format, send them back to the Entry Exam, that would send a clear message to the user. Commented Apr 3, 2013 at 19:37

AltStyle によって変換されたページ (->オリジナル) /