Sizes requiring advance booking
- ● Baggage with total
dimensions (A+B+C) of between 160 and 250 cm requires a reservation.
This is about the size for which an oversized baggage fee is charged on international flights.
Items that do not require a reservation even when they exceed 160cm Items that do not require a reservation even when they exceed 160cm
- ● You may carry a baggage of the following sizes.
| Baggage Size (A+B+C) |
Carry On |
|---|---|
| Up to 160 cm | Allowed |
| 160 to 250 cm Oversized baggage |
A seat with an oversized baggage area or an oversized baggage compartment*1 must be reserved in advance (no extra charge*2) |
| Over 250 cm | Not allowed |
- *1 The oversized baggage compartment can store baggage with dimensions within 80 cm ×ばつ 60 cm ×ばつ 40 cm. (You may store baggage up to 80 cm ×ばつ 60 cm ×ばつ 50 cm if you choose an upper-level compartment.)
- *2 Only a standard fare for Ordinary car or Green car reserved seat is required. Passengers traveling with oversized baggage without a reservation will be charged a baggage fee (1,000 yen, including tax).
Seats with an oversized baggage
area / compartment
|
Oversized Baggage Area |
Oversized Baggage Compartment |
|
|---|---|---|
| Location | Rearmost area of the car | Deck part closest to the reserved seat (beside the washroom) |
| Baggage Size | Total dimensions within 250 cm |
Upper level: Lower level: |
- ● Location of the seats and the baggage area
Seats with an oversized baggage area (for 16-car trains) Ordinary Cars: seats ABCDE in the last row (5 seats)/Green Cars: seats ABCD in the last row (4 seats) Seats with an oversized baggage compartment Seats with an oversized baggage area (for 16-car trains) Ordinary Cars: seats ABCDE in the last row (5 seats)/Green Cars: seats ABCD in the last row (4 seats) Seats with an oversized baggage compartment
- * Oversized baggage is not allowed in non-reserved seats and some reserved-seat cars that do not have seats with an oversized baggage area / compartment.
● Seats with an oversized baggage area are:
- · Seats with an oversized baggage area are last-row seats in some reserved-seat cars.
- · You may store your baggage in the area behind the seats (oversized baggage area).
- * This area is shared between customers who have reserved seats with an oversized baggage area (last-row seats). Please be considerate when storing your baggage.
● Seats with an oversized
baggage compartment are:
(Service limited to Tokaido and Sanyo Shinkansen, 16-car trains)
- · A storage compartment located in the deck part closest to your seat can be used.
- · There are upper-level and lower-level oversized baggage compartments.
- · Baggage within 80 cm ×ばつ 60 cm ×ばつ 50 cm in dimension can be stored in the upper level, and baggage within 80 cm ×ばつ 60 cm ×ばつ 40 cm in dimension can be stored in the lower level.
- · Please reserve an aisle seat (with an oversized baggage compartment) for an upper-level compartment, and a window seat (with an oversize baggage compartment) for a lower-level compartment.
- * Oversized baggage compartments are equipped with locks as they are located away from seats. A contactless smart card, such as a transportation IC card, is required to use the lock. However, some smart cards and mobile terminals can not be used.
- * Please reserve a seat with an oversized baggage area if your oversized baggage is too large for the compartments.
Carrying an oversized baggage
1. Please reserve a seat with an oversized baggage area or oversized baggage compartment before boarding.
You can reserve online* or with the ticket-vending machines at stations.
* Tokaido Sanyo Kyushu Shinkansen Online Reservation Service, JR-WEST ONLINE TRAIN RESERVATION, JR-KYUSHU Train Reservation
Only a standard fare for Ordinary car or Green car reserved seat is required. (There are no extra charges for reserving oversized baggage area / compartment.)
- · How to reserve with a ticket-vending machine
Select a train→Select a seat with an oversized baggage area or oversized baggage compartmentSelect a train→Select a seat with an oversized baggage area or oversized baggage compartment
- · How to reserve at a ticket counter
Please inform staff about your oversized baggage when purchasing a ticket.
2. After boarding, please place your baggage in the oversized baggage area (behind your reserved seat) or oversized baggage compartment (deck part closest to your reserved seat).
- · You can secure your baggage storage space before your trip with a reservation.
- · You will be charged a baggage fee (1,000 yen, including tax) if you carry on oversized baggage without a reservation. Additionally, you will be required to store your baggage in an area designated by a crewmember.
- · There are enough seats with an oversized baggage area or an oversized baggage compartment to meet the current conditions. However, please make reservations as early as possible, as some trains can be sold out. If a train is fully booked, please make reservations for the train before or after.
How to use the oversized baggage compartment
Storing your baggage
-
1 1 Adjust the dials.
-
2 2 Pull the lever to the right, lift the bar, and store your baggage.
-
3 3 Thread the cable through your baggage and insert the cable back to its original position.
-
4 4 Press the white button.
-
5 5 Touch with your smart card* to lock.
(The light will turn red when locked.)
Removing your baggage
-
1 1 Press the white button.
-
2 2 When the light is flashing, touch with your smart card* to unlock.
-
3 3 Remove the cable from your baggage and place the cable back to its original position.
-
4 4 Adjust the dials.
-
5 5 Pull the lever to the right, lift the bar, and remove your baggage.
* Please use your contactless smart card, such as a transportation IC
card.
However, some smart cards and mobile terminals can not be used
Transportation IC cards that can be used
EX-IC toica ICOCA
● Baggage under 160 cm
- · Baggage with total dimensions of 160 cm or less, can be stored in the overhead baggage rack.
- · The seats with an oversized baggage area or an oversized baggage compartment can also be reserved by customers who need extra luggage space for items such as strollers.
- * Among large baggage items, instruments, sporting goods, strollers, etc. can still be carried on without prior reservation. However, the space at the end of the car will be for passengers who have reserved seats with an oversized baggage area. If you would like to use this area, please reserve a seat with an oversized baggage area.
● Note to passengers
- · There are enough seats with an oversized baggage area or an oversized baggage compartment to meet passenger needs.
-
· Seats with an oversized baggage area or an oversized baggage compartment are for
passengers with oversized baggage. Therefore, please reserve another seat if you do not have
oversized baggage.
Additionally, seats with an oversized baggage area may not recline fully when large baggage is stored. We appreciate your understanding of the above when making reservations.
FAQ
-
QQ
Why is advanced reservation required for oversized baggage?
-
AA
In recent years, due in part to an increase in the number of international passengers, the number of passengers with large baggage on Shinkansen trains has increased. Therefore, we have introduced a reservation system requiring passengers to reserve a baggage storage space together with a seat when carrying on baggage over a certain size. -
QQ
Can we reserve seats with oversized baggage area on all trains and in all cars?
-
AA
It depends on the train; some trains have no seats with oversized baggage area. -
QQ
Can I reserve a seat with an oversized baggage area or an oversized baggage compartment when my baggage is small?
-
AA
You may reserve a seat with an oversized baggage area if you require baggage storage or if you are traveling with another passenger with oversized baggage. However, please consider reserving another seat, as the number of seats is limited and the large baggage may prevent seats from reclining. -
QQ
Can I freely place my baggage in the area at the back of the car?
-
AA
This area is for Passengers who have reserved seats with an oversized baggage area. Therefore, you may not place your baggage in this area without a reservation. -
QQ
If it is a car that does not have seats with an oversized baggage area, can I freely place my baggage in the area at the back of the car?
-
AA
Personal belongings that are not oversized can be stored in the area at the back of cars that do not have seats with an oversized baggage area.
In this case, please look after your belongings, keeping them close to you. In addition to preventing the theft of your baggage, we have heard from passengers seated in the rearmost seats that they are unable to recline due to the baggage of other passengers. Therefore, priority is given to passengers seated in the rearmost seats. We appreciate your cooperation. -
QQ
Are there restrictions on the weight and number of baggage items I can bring on a Shinkansen?
-
AA
You may bring up to 2 baggage items with a total length, width, and height of up to 250 cm (up to 2 meters in length) and a weight of up to 30 kg. However, please reserve a seat with an oversized baggage area or oversized baggage compartment when carrying on oversized baggage. Seats with an oversized baggage compartment can be used for baggage with dimensions up to 80 cm ×ばつ 60 cm ×ばつ 40 cm. (You may store baggage up to 80 cm ×ばつ 60 cm ×ばつ 50 cm if you choose an upper-level compartment.) -
QQ
Is oversized baggage also subject to reservations on conventional line trains?
-
AA
Oversized baggage is not subject to reservations on conventional line trains. Reservations are only needed for Tokaido, Sanyo, Kyushu, and Nishi Kyushu Shinkansen. -
QQ
How do I carry on strollers, sporting goods, and instruments?
-
AA
The rules for oversized baggage do not apply to strollers, sporting goods, instruments, etc. However, please make a reservation if you would like to use the oversized baggage area or oversized baggage compartment. -
QQ
How large a bag can be stored on the overhead baggage rack or under the seat by your feet on a Shinkansen?
-
AA
- · While it differs by train, on the N700 Series Shinkansen mainly used for the Nozomi, Mizuho, and Sakura Shinkansen, the overhead baggage rack is approximately 42 cm deep. Therefore, baggage with a total dimension of up to 160 cm (e.g. 30 ×ばつ 50 ×ばつ 80 cm) can be stored.
- · On an Ordinary car, while it depends on the passenger, baggage with a total dimension of roughly 120 cm (e.g. 25 ×ばつ 40 ×ばつ 55 cm) can be stored under the seat by your feet.
- · On a Green car, as there is a footrest, please store your baggage on the overhead baggage rack.
- · If your baggage cannot be stored on the overhead baggage rack or by your feet due to its shape, weight, etc., you may store it in the area at the back of the car by reserving a seat with an oversized baggage area.
-
QQ
What should I do if seats with an oversized baggage area or an oversized baggage compartment are fully booked?
-
AA
- · If you are traveling with oversized baggage, please reserve a seat with an oversized baggage area or an oversized baggage compartment on another train.
- · Seats with an oversized baggage area or an oversized baggage compartment are mainly provided for customers traveling with oversized baggage. Please make reservations as early as possible, as some trains may be sold out soon (seats can be reserved 1 month in advance, as with other reserved seats).
-
QQ
What should I do if I miss my train on which I had reserved a seat with an oversized baggage area or an oversized baggage compartment?
-
AA
Depending on your ticket, you may be able to use the non-reserved seats on the next train. However, you may not take your oversized baggage to your non-reserved seat. Therefore, if you would like to bring oversized baggage on the next train, please purchase a limited express reserved seat ticket for a seat with an oversized baggage area or an oversized baggage compartment once again. -
QQ
What should I do if my plans change after reserving a seat with an oversized baggage area or an oversized baggage compartment?
-
AA
Please change your reservation before boarding a train. You may not bring oversized baggage on a train on which you have not reserved a seat with an oversized baggage area or an oversized baggage compartment.