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Support

Parallax offers several forms of support, each with its own advantages. We strive to answer your questions quickly, efficiently, and correctly so you can proceed with your project.

Hobbyists, Engineers, Product Developers

Email support@parallax.com

Please include:

A detailed description of the problem
Schematic and project photo if there is a circuit involved
Test code that fails (preferably stripped down) if there’s a program involved

Educators

Email education@parallax.com; include your phone number and the best time to call
Call the Educator Hotline at (916) 701-8625.
If there is no answer leave a message and we will return the call as soon as possible.