Foreign Residents Support Center
(FRESC)
Edition 2023. May
Main phone number (TEL)
13F YOTSUYA TOWER, 1-6-1 Yotsuya, Shinjuku-ku, Tokyo 160-0004, Japan
Address
0570-011000
Opening hours
*Closed on Saturdays, Sundays,
National holidays and New Year holidays
9 a.m. to 5 p.m.
FRESC Search
(Navi dial
forwarding service)
Consultation concerning workTEL.03-5361-8728
https://jsite.mhlw.go.jp/tokyo-roudoukyoku/fresc.html
Tokyo Labour Bureau Consultation and Support Office for Foreigners
(Labour problems consultation)
Dial this number when calling from outside
Japan and selected IP phones
(+81)3-5363-3013
Human rights counseling for such as bullying
0570-003-110
0570-090-911
Human Rights Hotline .
Foreign-language
Human Rights Hotline .
Tokyo Legal Affairs Bureau, Human Rights Department
(Human Rights Counseling)
https://houmukyoku.moj.go.jp/tokyo/
(Japanese)
https://www.moj.go.jp/ENGLISH/HB/hb.html
(English)
https://www.moj.go.jp/isa/support/fresc/fresc01.htmlTEL.03-5363-3005
https://www.moj.go.jp/isa/applications/disclosure/kaiji_release.html
Immigration Services Agency
(Information Disclosure Office)TEL.03-5363-3025
https://www.moj.go.jp/isa/support/fresc/fresc_2.1.html
*Reservation only
Tokyo Regional Immigration Services Bureau
(Resident consultation)
When you have a legal problem
TEL. 0570-078377
(Other languages)
TEL. 0570-011000
(Japanese or English)
Japan Legal Support Center (the JLSC, Houterasu)
(Provides information and legal consultation)
https://www.houterasu.or.jp/en/index.html
(English)
https://www.houterasu.or.jp
(Japanese)
How to call Navi Dial▶ After choosing your languages (1.Japanese 2.English), choose the number of the institution which you want to call.
1 Tokyo Regional Immigration Services Bureau 2 Tokyo Labour Bureau Consultation and Support Office for Foreigners 3 Tokyo Employment Service Center for Foreigners
4 Tokyo Legal Affairs Bureau, Human Rights Department 5 Ministry of Foreign Affairs Visa Information 6 Japan Legal Support Center (the JLSC, Houterasu)
7 Japan External Trade Organization (JETRO) 8 Other inquiries
JR Chuo Line/Sobu Line
Yotsuya Station: 1-minute walk
Tokyo Metro Marunouchi Line
Yotsuya Station: 3-minute walk
Tokyo Metro Namboku Line
Yotsuya Station: 1-minute walk
Access
Foreign Residents Support CenterTEL.03-3582-5203
Japan External Trade Organization (JETRO)
(Consultation concerning highly skilled foreign professionals)
Hands-on support program for companies
https://www.jetro.go.jp/services/escort/
Portal
https://www.jetro.go.jp/hrportal/TEL.03-5369-6577Visahttps://www.mofa.go.jp/j_info/
visit/visa/index.html
Authentication and apostille
https://www.mofa.go.jp/ca/cs/page22e_000416.html
Ministry of Foreign Affairs Visa Information
(Visa , Authentication and apostille consultation)TEL.03-5361-8722
https://jsite.mhlw.go.jp/tokyo-foreigner/
(Japanese)
https://jsite.mhlw.go.jp/tokyo-foreigner/english.html
(English)
Tokyo Employment Service Center for Foreigners
(Employment consultation)
JR Chuo Line/Sobu Line
To Shinjuku↑
Tokyo
Metro
MarunouchiLineSanei-doriAveShinjuku-doriAveToShinjuku←
To Ochanomizu→←To Ginza←To Ginza
Tokyo Metro Namboku Line
Yotsuya Station
Sotobori-dori Ave
Sotobori-dori Ave
CO・MO・RE YOTSUYA/
YOTSUYA TOWER13FAbout the Foreign Residents Support Center
CO・MO・RE
YOTSUYA/
YOTSUYA TOWER13FForeign Residents Support Center
Floor guide
Information
About Administrative Bodies
at the Center
There is a large
conference room
on 14F
The Foreign Residents Support Center (FRESC) is a government contact
point that supports the residence of foreign nationals who are living and have
an active role in Japan.
We conduct initiatives that include support for counseling requests from
foreign nationals, support for companies that want to employ foreign
nationals, and support for local governments engaged in supporting foreign
nationals.
We improve an environment for accepting foreign nationals by cooperating
with organizations concerned and implementing various support measures
for the residence of foreign nationals.
Trademark Registration No. 6325937
Japan Legal
Support Center
(the JLSC, Houterasu)
Tokyo Regional
Immigration
Services Bureau
Ministry of Foreign
Affairs Visa
Information
Entrance
General Information
Japan External Trade
Organization (JETRO)
Immigration Services Agency
Residency Support Division
and Disclosure Request Office
Tokyo Legal Affairs Bureau,
Human Rights Department
Tokyo Employment
Service Center
for Foreigners
Tokyo
Labour Bureau,
Consultation and
Support Office
for ForeignersElevatorElevator
JETRO serves as the secretariat for the "Open for Professionals Platform", a collaboration of relevant ministries and agencies
that aims to promote the inflow of highly-skilled foreign professionals.
It provides information through seminars and portal sites, and various support services for companies to work with
highly-skilled foreign professionals.
Japan External Trade Organization (JETRO)
The Human Rights Department at the Tokyo Legal Affairs Bureau provides counseling on various human rights issues such as
bullying, abuse, various types of harassment, and privacy violations through misuse of the Internet, in addition to
discriminatory treatment of foreign nationals and people with disabilities. The department also conducts simple, quick and
flexible relief activity for these types of human rights violations. It also conducts various human rights awareness-raising
activities while coordinating with the Human Rights Volunteers and local governments, etc.
Tokyo Legal Affairs Bureau, Human Rights Department
The Tokyo Regional Immigration Services Bureau provides individual counseling by appointment to foreign nationals living in
Japan and business people who want to employ foreign nationals.
It also gives advice and provides counseling, etc., to local governments relating to foreign nationals.
Tokyo Regional Immigration Services Bureau
Tokyo Labour Bureau Consultation and Support Office for Foreigners provides consultation and support regarding the
labour-related laws such as the Labour Standards Act and labour management, safety and health management consultation for
business owners who employ foreign workers. It also provides seminars by experts and sends consultants to companies in
relation to personnel management including safety and health issues.
Consultation for foreign workers regarding working conditions is also available.
Tokyo Labour Bureau Consultation and Support Office for Foreigners
The Residency Support Division of the Immigration Services Agency promotes association and cooperation with local
governments by supporting the maintenance and operation of one-stop consulting counters for foreign nationals and sharing
practical examples. It also provides information to foreign nationals residing in Japan through "Guidebook on Living and
Working" and "A Daily Life Support Portal for Foreign Nationals", and popularizes "Plain Japanese".
The Disclosure Request Office accepts requests to disclose immigration records and alien registration records in addition to
administrative documents held by the Immigration Services Agency.
Immigration Services Agency (Residency Support Division and Disclosure Request Office)
Houterasu is a public agency that guides you to resolve legal issues.
Depending on your situation, we provide the information about suitable services/agencies that offer legal consultation.
In addition, for those who meet the conditions for using civil legal aid, we will guide you to free legal consultation at Houterasu
in each region.
Japan Legal Support Center (the JLSC, Houterasu)
Tokyo Employment Service Center for Foreigners is an institution of the Ministry of Health, Labour and Welfare that provides
support for highly skilled foreign professionals (students and specialist/technical expert status of residence holder) who are
seeking fulltime employment. It also supports business owners by providing them with information and counseling for hiring
foreign nationals in addition to conducting employment counseling and placement, holding job fairs and implementing internships.
Tokyo Employment Service Center for Foreigners
Ministry of Foreign Affairs Visa Information receives various general counseling inquiries relating to visa application
procedures and provides guidance concerning documents required to apply for entry visas for Japan.
In addition, we receive inquiries regarding authentication and apostille.
Ministry of Foreign Affairs Visa Information