User Registration for Residency
Applications
User Registration Manual
[Applicant (at a counter) for electronic issuance of a certificate of eligibility]
Introduction
Purpose of This Manual
This manual explains how to register for the Online Residence Application System.
Target Readers
Applicant (at a counter) for electronic issuance of a certificate of eligibility
Date of Publication
March 2023
Copyright Notice
Copyright © Immigration Services Agency of Japan All Rights Reserved.
Table of Contents
も く じ
1. User Registration Process ............................................................................. 1
1.1 Registering User Information....................................................................................... 1
1 The User Registration Process11. The User Registration Process
1.1 Registering User Information
1 On the homepage, under Register a new user, click [Applicant for an electronically issued certificate
of residency eligibility (apply at the office counter)].
The User Information Registration page appears.
1 The User Registration Process22 On the User Information Registration page, enter the relevant user information.
No. Field Description
1 User name Enter your full name.
2 Sex Select your sex.
3 Date of birth Enter your date of birth.
4 Address in Japan
(prefecture and
municipality)
Enter your address up to the municipality level.
First, click [Search] to open the search window.
Under Search Conditions, select the prefecture and click [Search].
Under Search Results, select the municipality.
5 Address in Japan
(street address)
Enter your street address.
6 User contact
information
Telephone No.
Enter your landline or mobile phone number.
7 Email address Enter your email address.
8 Email address
(confirm)
Re-enter your email address.
9 User category Select [Applicant for an electronically issued certificate of residency
eligibility (apply at the office counter)].
1 The User Registration Process33 Click Terms of Use are here to verify the Terms of Use.
4 Check the I agree to the Terms of Use checkbox.
5 Click Confirm.
The Confirm User Information (Step 2) page will open.
If You Have Trouble
If an error occurs, correct the field(s) with a red exclamation mark .
When you finish making corrections, click Confirm again.
1 The User Registration Process46 Confirm that the entered information is correct.
If you wish to make a correction, click Back to return to the input page.
7 Click Registration.
The Completion of User Information Registration (Step 3) page will open.
1 The User Registration Process58 Click Back to Top Page.
You will be returned to the homepage. A notification of completion of user information registration
will be sent to the email address that you entered on the User Information Registration page. Once
you have received this notification, set a password.
Note that an error will occur if you attempt to set a password via the URL contained in the
notification mail while the Online Residence Application System homepage or login page is open. Be
sure to close the Online Residence Application System window before attempting to set a password.
This completes the Online Residence Application System user registration process.