Japanese
My Number Toll-Free Hotline
TEL: 0120-95-0178
*Reception hours vary by day.
Monday to Friday: 9:30 - 20:00
Weekends and holidays: 9:30 - 17:30
(Matters relating to the My Number Card
and Myna Points: 9:30 - 20:00)
Foreign Languages
About the My Number Card
TEL: 0120-0178-27
If you can’t get through: 0570-064-738
*Reception hours vary for each language.
・ English, 中文( Chinese ), 한국어( Korean )
Español( Spanish), Português( Portuguese )
9:30 - 20:00
・ ภาษาไทย( Thai ), नेपाली भाषा( Nepalese ),
Bahasa Indonesia( Indonesian )
9:00 - 18:00
・ Tiếng Việt( Vietnamese ), Pilipino( Filipino )
10:00 - 19:00
About Myna Points
TEL: 0570-028-125
*Reception hours
English, 中文( Chinese ), 한국어( Korean )
Español( Spanish), Português( Portuguese )
9:30 - 20:00
Call here for inquiries!
What is a My Number Card?
The My Number Card is a card that can be used as a form of personal ID. It has a
photo of the applicant’s face and also their My Number on it. The electronic
certificate on the IC chip inside the card can be used for various services such as
online applications for residence procedures and filing tax returns (e-Tax).
No first-time issuance fee!
Call here for help with
applying for Myna Points!
Front Back
Information is available in 16
languages on the Immigration
Bureau website!
Take a
look!
Apply now for an Individual
Number Card
(My Number Card) to enjoy an
easier and more convenient
life!
★You can also get an application form and
envelope at Immigration!
STEP 1 Fill out the application form
Your My Number is on your Individual
Number Notice!
The number in the red box to the left is your
My Number.
Your Individual Number Notice will be sent to
your home via registered mail 2-3 weeks after
you register as a resident.
If you are not yet registered as a resident, you
must first register at local government office in
your municipality. Be sure to bring your card
then.
You can apply for your card using your computer or
smartphone, or even at an ID photo booth (Japanese
only).
How to Apply for Your Card and Get Myna Points
Taking your face photo
・Size: Height 4.5cm ×ばつ Width 3.5cm
・Face forward, no hat, no background,
black & white is OK
・Photos with backgrounds
・Photos where your face can’t be
seen clearly
・Photos with hats, sunglasses etc.
cannot be used.
STEP 3 Apply for Myna Points
Myna Points are given as points for the payment
service you selected. Select the payment service
of your choice.
You can apply from your smartphone,a computer,
or at a Myna Point Application Spot!
For more information...
TEL: 0120-95-0178(Japanese)
TEL: 0570-028-125(ForeignLanguages)
Give us a call!
*Reception hours: 9:30 - 20:00
*5 foreign languages available.
English, 中文( Chinese ), 한국어( Korean )
Español( Spanish), Português( Portuguese )
Look for
this mark!
★YoucanalsogetanapplicationformandaddresslabelatImmigration!
・Filloutthenecessaryinformationontheapplication
・Attachafacephototakenwithinthelast6months
STEP 2 Apply for and receive your card
1 Complete the application, then
put it in an envelope that has the
address label on it.
2 Put the application in the mail.
About 1 month later...
3 A post card will arrive.
4 Go to the issuing place
written on the postcard.
5 Set your PIN at the counter and
receive your card.
If you don’t know your My
Number or how to fill out the
application
If you know your
My Number
1 Go to the local government office
in your municipality.
2 Complete the application
form at the counter and
submit it.
About 1 month later...
3 Your My Number Card will arrive
at your home.
*Some municipalities use steps 3-5
on the left to issue your My Number
Card.
Information is available in 16
languages on the Immigration
Bureau website!
Take a
look!