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Reduce Risk in Your E-commerce Marketplace

LegitScript Marketplace Monitoring helps you quickly identify and remove problematic products across your platform to protect your customers and your brand reputation.

The World’s Largest E-commerce Marketplaces Trust LegitScript

We help risk & compliance and trust & safety teams like yours safeguard and grow their businesses by tapping into LegitScript's global regulatory and subject matter expertise.

Reduce Your Risk

Quickly identify and remove problematic products on your platform — in dozens of high-risk categories and in countries around the world.

Safeguard Your Brand

Protect your reputation and build public trust by delivering a safe, reliable experience for sellers and their customers.

Grow Your Business

Identify opportunities for growth in new industries and geographies so that you can safely and confidently increase your revenue.

Technology + People Is What Makes Us Different

LegitScript monitors your marketplace daily and identifies problematic listings for the high-risk products you care most about. Our investigative analysts review flagged listings to identify evasion tactics that hide problematic activity and content that cannot be captured by technology alone. This includes:

  • Emojis
  • Obscured images
  • Misspellings
  • Slang

Quickly Identify Problematic Listings in High-risk Categories

Sales of problematic products can not only harm consumers, but can draw bad press and even incite regulatory intervention. LegitScript monitors high-risk products at scale in dozens of categories, such as:

  • CBD and cannabis
  • Cosmetics
  • Counterfeits
  • Drugs and supplements
  • Weapons

Stay Ahead of Problematic Sellers and Associated Networks

Problematic sellers that have been removed from your marketplace may create new profiles. Others may be part of large affiliate networks that continue to thrive in your marketplace.

LegitScript has more than 100 highly trained investigative analysts who are skilled in identifying criminal patterns of behavior that are designed to make it past technology-only monitoring tactics.

Enhance the Impact of Your Risk and Compliance and Trust and Safety Teams

Our experts track global regulations across high-risk verticals to help you explore new markets and revenue opportunities and monitor your most complicated product verticals across jurisdictions, at scale.

175+

Regulatory bodies

100+

Countries

60+

High-risk areas

Guide

High-risk Products Handbook

In this handbook, we explore common violative products and categories that LegitScript encounters in its work.

Partner With the Team That Trust & Safety Teams Trust

We work as an extension of the risk & compliance and trust & safety teams for the world's largest marketplaces, search engines, social media platforms. Our regulatory expertise and monitoring experience help you:

  • Improve internal processes
  • Refine policies
  • Free up employee time
  • Focus on the consumer experience
  • Strategize about growth

Learn More About Marketplace Monitoring

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Features

LegitScript's Marketplace Monitoring offers accurate results and detailed insights to minimize ongoing consumer and brand risk exposure. Learn about the features of Marketplace Monitoring and how it works.

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Fact Sheet

Reduce the risk of problematic listings that can damage your brand while confidently growing into new product categories and jurisdictions. Learn more about what our Marketplace Monitoring solution offers.

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Demo

Want to see how LegitScript's Marketplace Monitoring solution actually works? Register for an upcoming Inside Look to understand our approach product risk, the scope of our capabilities, the accuracy and detail of our results, and much more.

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Resource Center

LegitScript's Marketplace Monitoring Resource Center offers essential information on the most frequently asked questions surrounding how marketplaces maintain compliance with national and international regulatory guidelines.

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Buyer's Guide

In this guide, we compare the pros and cons between in-house and third-party marketplace monitoring, and then compare third-party solutions to help you decide whether one is a good fit for your compliance needs.

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FAQs

What categories does LegitScript monitor? How is our solution better than in-house monitoring or other providers? Get all of your common questions answered here.

Get Expert Guidance Tailored to Your Needs

Do you have questions or need assistance? Our team of experts are here to help. Fill out the form below, and a member of our solutions team will reach out to schedule time with you.

Discover More

09/25/2025
Key Takeaways from the 2025 Marketplace Risk New York Conference

Explore highlights from the 2025 Marketplace Risk NYC Conference. See how AI, merchant monitoring, and ROI in trust & safety fuel marketplace growth.

07/31/2025
​​What the EU’s Crackdown on Dangerous Products Online Means for You

The European Commission recently revealed a report in which it purchased many violative and dangerous products on major e-commerce platforms. This investigation may have widespread implications for these platforms and e-commerce at large. Learn more.

07/23/2025
A Darker Shade of Pale: Hidden Risks of Skin Lightening Cosmetics

While some skin lightening products may be effective, they can come with risks that are often hidden and can even be life-threatening. Keep reading to understand risks and relevant trends with these products, and how LegitScript’s work mitigates their potential for harm.

07/22/2025
Serial Transaction Launderers: How Fraudsters Re-ingest Into Merchant Portfolios and How to Stop Them

Despite the risks transaction laundering poses, many payments companies struggle with how to approach it. What are the fundamental tools you need to mitigate the risk of transaction laundering? In this course, we’ll discuss the tactics used by transaction launderers and share best practices for identifying fraudsters.

07/21/2025
What You Need to Know About Sweepstakes Casinos and Social Gaming: Key Takeaways from Our Webinar

Sweepstakes casinos are gaining in popularity — and in regulatory scrutiny. In our recent webinar, we broke down the complexities of these models and the risks they present for payments providers, internet platforms, and consumers alike. Read the key takeaways.

07/15/2025
Social Casinos: The Free-to-Play Trap

Many online casinos have adapted their business model to offer free-to-play sweepstakes to avoid gambling regulations, creating a gateway for young audiences to enter the world of betting. Learn more about the risks of these services and the laws governing them.

06/27/2025
Why LegitScript Certification Is Your Passport in 2025: A Recap for Healthcare Businesses

In a dynamic regulatory landscape, certification is becoming not just an asset but a necessity for highly regulated businesses to acquire services such as payment processing. Get the recap from our latest webinar, then watch the full presentation.

06/24/2025
LegitScript & Special Guest Marketplace Risk Panel Recap: How to Stay Ahead of Global Regulations and Trends: Using Deep Intelligence to Shape Policy and Mitigate Risk

At Marketplace Risk, experts tackled the challenges of content moderation and platform responsibility, focusing on drug-related content, evolving evasion tactics, and the balance between AI and human oversight. Transparency and proactive safety measures took center stage. Listen below to an excerpt of the panel discussion held this year by the LegitScript team at the Marketplace…

06/17/2025
Key Takeaways from LegitScript’s Webinar: Navigating Risks and Regulations in Online Abortion Pill Sales

In our recent webinar on online abortion pill sales, experts outlined how recent legal changes are reshaping access to medication abortion and highlighted emerging threats facing online platforms and payment service providers. Read our key takeaways from the presentation.

06/05/2025
LegitScript Marketplace Risk Panel Recap: The Dark Side of Weight-Loss Drugs: Regulation, Risk, and Red Flags

Dive into the dark side of GLP-1 weight-loss drugs in this Marketplace Risk panel featuring LegitScript experts. Learn how compounding pharmacies, unregulated sellers, and social media influencers are fueling safety risks, enforcement concerns, and regulatory blind spots around popular drugs like Ozempic and Wegovy.

06/04/2025
Trust, Risk, and the Future of Compliance: Key Takeaways from Marketplace Risk San Francisco 2025

Explore key insights from Marketplace Risk San Francisco 2025, where industry leaders tackled rising fraud threats, evolving platform trust challenges, and the strategic role of compliance. Learn how proactive policies, smarter risk signals, and collaboration are reshaping digital platform integrity.

05/08/2025
Online Abortion Pill Sales: Navigating Regulations and Problematic Activity

A patchwork of laws regarding online abortion pill sales, combined with the spread of illegal and unapproved drugs, has made online access extremely difficult to navigate. In this webinar, you’ll learn about the complex environment of online abortion pill sales and the problematic activity surrounding it.

04/09/2025
Tainted Nutraceuticals: Hidden Ingredients, Real Risks

Merchants are facing increasing scrutiny for selling nutraceuticals tainted with harmful ingredients, which poses a challenge to payment processors trying to keep their portfolios free of dangerous products. Keep reading to learn more about the latest problematic products.

03/04/2025
Online Firearms Sales: Obstacles to Effective Policy Enforcement

Even if your platform prohibits the sale of firearms, your users may be engaged in the sale of weapons without your knowledge. Learn about new regulations, common trends, and problematic sellers to watch out for.

01/06/2025
LegitScript Gives You the Skinny on New Weight Loss Drugs

Discover how the booming GLP-1 weight loss drug market is creating challenges across e-commerce, payments, and social media.

01/03/2025
The Top 10 High-risk Products Surging on Marketplaces in 2025

Commerce on the internet is volatile, which is why tracking data of problematic and illegal product sales can be valuable in anticipating what lies ahead. In this educational webinar, LegitScript experts address recent trends in the sales of high-risk products being sold on e-commerce marketplaces.

11/07/2024
The Skinny on New Weight Loss Drugs

Counterfeits, unapproved brands, problematic ads, shady affiliates, and scams are just a few of the problems erupting from the GLP-1 market. In this webinar, we’ll explore how illicit GLP-1 sellers are infiltrating merchant portfolios and e-commerce marketplaces, and share how to stop this risk. Register now.

10/14/2024
The Top 10 High-risk Trends in Payment Processing and E-commerce

In this updated guide, LegitScript shares new high-risk trends that companies should be aware of to avoid fines and brand damage.

10/10/2024
Understanding the Coded Terminology of Counterfeit Goods in E-commerce

Illicit counterfeit sales are a multi-trillion-dollar scourge on the global marketplace — and hiding in plain sight.

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