PIN codes of the ID-card: applying for a new codes envelope

In order to obtain a new code envelope, you need to go to a Police and Border Guard Board service point a foreign representation of the Republic Estonia . Make sure to bring an identity document.

NB! PUK codes for the ID-cards issued from 17. November 2025 can be viewed from Police and Border Guard self-service, selecting service "View ID-card PUK". It’s not possible to change PUK code for those ID-cards. You can request a PUK envelope containing your forgotten PUK code at the Police and Border Guard Board's service centers. The PUK code envelope will only be sent to an address in Estonia and is subject to a state fee.

Whenever possible, please choose a mobile ticket before visiting the service.

The applicable fees for the re-issuance of the code envelope can be found on the Police and Border Guard Board website. We definitely recommend changing automatically issued PIN codes immediately to ones that are easy for you to remember without having to write them down. You can change your PIN codes yourself in the DigiDoc4 application: this is simple and only takes a few minutes. For ID-cards issued after 17. November 2025, the PIN2 code must be changed in DigiDoc4 application before the first digital signature can be made.

Make sure to take good care of your PIN and PUK codes and keep them safe!

If your ID-card PINs are lost while abroad and returning to Estonia is not possible, you can obtain a new code envelope from a foreign representation of the Republic Estonia.

If you have forgotten your ID-card, digital-ID or other digital document PIN and PUK codes, you can order a new code envelope from the Police and Border Guard Board.