Various Apple products, including a MacBook, an Apple Watch Series 11, an iPhone 17 Pro, AirPods Pro 3, AirPods Max, Apple Vision Pro, an Apple Pencil Pro and an iPad Pro
Various Apple products, including a MacBook, an iPhone 17 Pro, an Apple Pencil Pro and an iPad Pro
AppleCare offers one‐stop support and service for all your Apple products — from the people who know them best. Get easy, fast repairs for accidents like drops and spills. A replacement iPhone if yours is lost or stolen. And 24/7 priority care with just a chat, call or tap.1
Liquid damage is covered as part of accidental damage protection. So now you won’t have to stress over spills and splashes.
A person reaching for something in a restaurant, spilling an iced beverage over an open MacBook
A person reaching for something in a restaurant, spilling an iced beverage over an open MacBook
Battery coverage, built‐in.
AppleCare covers battery replacements at no extra charge if the capacity drops below 80 per cent.
No charge for replacements written above a charged battery icon
No charge for replacements written above a charged battery icon
Get a replacement if your iPhone is lost or stolen.
With AppleCare+ with Theft and Loss, you get up to two claims per year.6
An iPad Air in Silver colour left behind in a passenger seatback pocket
An iPad Air in Silver colour left behind in a passenger seatback pocket
Connect with an expert at any time.
Get answers to your questions and support for all your hardware and software needs 24/7. Contact us via text, the Apple Support app, phone, online, or in person at the Apple Store.
A stylised illustration of an Apple expert holding a customer’s headphones. Below them is a drawn MacBook screen showing the System Settings interface, surrounded by illustrated icons representing Passwords, iCloud, Apple Fitness and Photos.
A stylised illustration of an Apple expert holding a customer’s headphones. Below them is a drawn MacBook screen showing the System Settings interface, surrounded by illustrated icons representing Passwords, iCloud, Apple Fitness and Photos.
Get AppleCare for your business.
AppleCare professional support products offer another level of care with efficient business operations through AppleCare Help Desk Support, AppleCare OS Support and AppleCare for Enterprise.
Various people using Apple products to study, work, design and draw.
Various people using Apple products to study, work, design and draw.
Questions? Answers.
Most Apple products come with one year of hardware coverage through the limited warranty. AppleCare plans extend that hardware coverage and provide additional features like accidental damage protection and 24/7 priority support.
You can start an AppleCare+ plan when buying a new product with Apple in person, online or through the Apple Store app. For 60 days after a new Apple purchase, you can get a new plan through the Settings app on your iPhone, iPad or Mac. AppleCare+ products are not available in the Channel Islands and Isle of Man.
Theft and loss coverage is included for iPhone with your AppleCare+ with Theft and Loss plan.
When you protect your iPad with AppleCare+, you’ll get coverage for accidental damage for one Apple Pencil and one Apple‐branded iPad keyboard. AppleCare+ also covers any in‐box cables and power adapters that came with your covered Apple product.
You can get your device repaired a few different ways. You can send it in using a prepaid postage label from Apple. Or you can bring it in to an Apple Store or any of the over 5,000 Apple Authorised Service Providers. Start a repair by visiting support.apple.com/en‐gb/repair, downloading the Apple Support App or calling Apple Support. Find your support phone number here.
It depends on your product and the type of repair. Same‐day service is available for iPhone in most major cities. For most other products, we offer Express Replacement Service, where we’ll send you a device so you don’t have to wait for a repair. For all available service options, please visit support.apple.com/en‐gb/repair.
If your iPhone is lost or stolen, you can get started on filing a claim at mysupport.apple.com/theftandloss. Your replacement will be shipped to you and cannot be picked up at a store. If you are travelling when you lose your iPhone, we can send your replacement to any of the countries where theft and loss is offered. For more details, visit support.apple.com/en‐gb/108053.