Tap to pay with your phone

You can use Google Wallet anywhere your e-money card is accepted. For VISA Contactless, MasterCard Contactless, JCB Contactless, and Amex Contactless payments, you can use Google Wallet wherever you find the contactless or Google Wallet symbols.

1. Open the Google Wallet app .
2. At the top right, tap your Profile picture or Account and then Payment setup.
3. To make contactless payments, make sure to meet these requirements:
   • Turn NFC on your phone.
   • Set Google Pay as your default payment app.
     Set Google Pay as your default payment.
   • Add a contactless payment method. You must have a payment method in a supported country.
     1. Check the message above your card. If there's no message, your card is ready to tap and pay. Some common messages include:
     2. Card not set up : To make contactless payments, above your card, tap Finish setup. Follow the on-screen instructions and verify your payment method.
     3. Turn on NFC to pay with Wallet : Your phone either doesn’t support NFC or has it turned off. To make contactless payments, you must turn on the NFC.
     4. Card suspended : There’s an issue with your card. To fix it, contact your bank.
   • Set up a screen lock.
     Set or change a screen lock.
   • Your phone must meet the security requirements.

If all these requirements are met, your phone is ready to make contactless payments.

For e-money, QUICPay, and iD users:

1. Go to a contactless reader that accepts e-money cards.
2. Find one of these logos: Pay> PASMO .
3. Tell the cashier the type of card that you want to pay with.
4. Hold your phone next to the reader.
   • You don’t need to unlock it, wake it up, turn it on, or open the app.
5. If your payment is successful, the terminal will make a sound.
   • If you’ve enabled e-Money tap animations in your Google Wallet settings, you may find a check mark appear after you tap your device. This check mark isn’t a confirmation of your payment success. Check the reader information or the information from your card service provider for payment details.

For VISA Contactless, MasterCard Contactless, JCB Contactless & Amex Contactless payments users:

Tips:

• You don't need to open the Google Wallet app.
• For users with a Pixel 7 or Pixel 7 Pro, Face Unlock is currently not supported for tap to pay transactions.
• To tap to pay with VISA Contactless, MasterCard Contactless, JCB Contactless, and Amex Contactless payments on a foldable device, fold your device.

• Try to hold your phone in a different way. Your NFC antenna could be near the top or bottom of your device.
• Hold your phone closer to the payment reader.
• Hold your phone to the payment reader for a few extra seconds.

• Double-check if the store accepts mobile payments.
• Contact your bank. There may be an issue with your card and your bank may have declined the transaction. If the transaction is declined, you aren’t charged.