Delegate & collaborate on email

• Depending on your account, you can:
  • Personal @gmail.com account: Add up to 10 delegates.
  • Work or school account: Add up to 1,000 delegates.
    • With typical use, 40 delegates can access a Gmail account at the same time. Above-average use by one or more delegates might reduce this number.
    • Automated processes that frequently access Gmail might also reduce the number of delegates who can access an account at the same time. These processes include APIs or browser extensions.
• After you add a delegate, they get an invitation email. The invitation expires after a week.
• It can take up to 24 hours before a delegate can use your account.
• You can’t add delegates to an alternate email address or alias because it’s not a Google Account. Learn how to send emails from a different alias or address.

Important: Before you can add delegates, verify your identity. This confirms you requested the change in your Google Account. Learn how to verify it’s you when you complete a sensitive action.

1. On your computer, open Gmail.
   • You can't add delegates from the Gmail app.
2. In the top right, click Settings Settings and then See all settings.
3. Click the Accounts and Import or Accounts tab.
4. In the "Grant access to your account" section, click Add another account.
5. Enter the email address of the person you want to add.
6. Click Next Step and then Send email to grant access.

1. On your computer, open Gmail.
2. In the top right, click Settings Settings and then See all settings.
3. Click the Accounts and Import tab.
4. In the "Grant access to your account" section, click Delete next to the account you want to remove.

Important: If you have a work or school account, your admin can delegate access to your account. To check if they created delegates for your account, contact your admin.

If there's a delegate on your account that you didn't add, change your password right away.

If you're adding a delegate at your work, school, or other organization, you can only add other people or groups in your organization as your delegate.

If the person is in your organization but you can't add them, check with your admin to make sure delegation is turned on for your organization.

If you have multiple people at your organization signing in to the same Gmail account from various locations, Gmail might temporarily lock down your account.

To access a delegated account, you can use the account switcher to switch between your account and other delegated accounts that you have access to.

For best results, delete any saved bookmarks.

If a delegate can't access your account and gets an error instead, check if your delegated account is set to "Require user to change password at next sign-in."

1. Before delegates can access your account, you need to log in and reset your password.
2. Make sure your account has "Require user to change password at next sign-in" disabled.

Note: It can take some time, usually up to an hour, before delegates can access your account.

If you can't access a delegated account using a Google Workspace domain, learn how to turn mail delegation on or off.

If a user account has added a delegated user, the delegated user can still access the account, even if the account password has expired. To prevent ongoing access, either reset the account password, or remove the delegated user.

In delegated accounts, the following features are not supported:

• Spelling and grammar checks
• Autocorrect
• Smart Compose