Troubleshoot Redis Cloud issues with the Redis Cloud knowledge base

Use the Redis Cloud knowledge base to find answers to common Redis Cloud questions.

The Redis Cloud knowledge base provides articles to help you troubleshoot common Redis Cloud issues.

Account and User Management

• Restore access to your Redis Cloud account
• Cancel a Redis Cloud subscription
• Delete a Redis Cloud account
• Submit a Redis Cloud privacy deletion request

Billing and Payments

• Resolving payment failures in Redis Cloud
• Credit card retry behavior and troubleshooting
• Access invoices and payment links
• How to find payment information

Database management and observability

• Manage network usage and subscription limits in Redis Cloud Essentials
• Configuring Access Control and RBAC in Redis Cloud
• How to run a Failover Test in Redis Cloud