@@ -10,7 +10,8 @@ Also have a good understanding of what is expected from an attendee that wants t
1010
1111### When taking an incident report:
1212
13- 1 . Ask the reporter if they want to go to a quiet space, TBD
13+ 1 . Ask the reporter if they want to go to a quiet space
14+ - Room 23 on May 11, Room 25C May 12-13
14151 . Be an active listener and don't use judgement words
15161 . Ensure the reporter's safety
16171 . Seek additional emergency resources as needed (consult the volunteer guide)
@@ -63,7 +64,8 @@ Respond to reporter needs. You can:
6364* Reassure them that the incident report will be reviewed by the lead incident responders
6465* Gather their contact information to send a follow-up after the incident is resolved
6566* Offer to get them water
66- * Tell them where or take them to the attendee quiet room (Room 24) or the speaker quiet room (Room 13)
67+ * Tell them where the Safety Room is. Offer to escort them if desired.
68+ - Room 23 on May 11, Room 25C May 12-13
6769* Ask, "Is there a friend or trusted person who you would like to be with you?" If so, arrange for another incident responder to get this person.
6870* Ask them, "How else can I help?"
6971* Provide them with specific non-emergency or crisis contacts from the volunteer guide if necessary.
@@ -126,7 +128,9 @@ If some attendees were angered by the incident, it is best to apologize to them
126128 * PyCon US - Conference Chair
127129 * ernest@python.org
128130
129- If contact cannot be made via phone or email, please proceed to the staff room: ROOM 11 at the Huntington Convention Center.
131+ If contact cannot be made via phone or email, please proceed to the staff room.
132+ 133+ Room 11 at the Huntington Convention Center.
130134
131135---
132136
0 commit comments