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Commit f3b3ae9

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Merge pull request #8586 from ovh/BenCh-new_guide_sms_senders
New guide - sms senders
2 parents f06282a + 939d0c0 commit f3b3ae9

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‎links/telecom/sms-vln‎

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- [en-gb](https://www.ovhcloud.com/en-gb/sms/virtual-numbers)
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- [en-ie](https://www.ovhcloud.com/en-ie/sms/virtual-numbers)
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- [es-es](https://www.ovhcloud.com/es-es/sms/virtual-numbers)
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- [fr-fr](https://www.ovhcloud.com/fr/sms/virtual-numbers)
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- [it-it](https://www.ovhcloud.com/it/sms/virtual-numbers)
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- [pl-pl](https://www.ovhcloud.com/pl/sms/virtual-numbers)

‎pages/index.md‎

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+ [Managing your solution](web-cloud-messaging-sms-managing-your-solution)
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+ [Managing SMS credits and enabling automatic re-crediting](web_cloud/messaging/sms/activer_la_recharge_automatique_du_credit_sms)
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+ [Manage your SMS history](web_cloud/messaging/sms/gerer_l_historique_des_sms)
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+ [Everything you need to know about SMS senders](web_cloud/messaging/sms/tout_savoir_sur_les_expediteurs_sms)
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+ [Everything you need to know about SMS users](web_cloud/messaging/sms/tout_savoir_sur_les_utilisateurs_sms)
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+ [How to create an SMS recipient list](web_cloud/messaging/sms/liste_de_destinataire_sms)
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+ [Managing SMS address books](web_cloud/messaging/sms/gerer_mes_carnets_dadresses_sms)

‎pages/web_cloud/messaging/sms/activer_la_recharge_automatique_du_credit_sms/meta.yaml‎

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- es-us
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- pt-pt
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id: 2afb6264-5aed-43bb-86f7-01735c0ebd7b
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full_slug: sms-credit-management
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full_slug: sms-credit-management
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translation_banner: true

‎pages/web_cloud/messaging/sms/envoi_de_sms_aux_etats-unis/meta.yaml‎

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- es-us
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id: d2956f39-79ff-4273-a00f-1e8c4043dee9
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full_slug: sms-sending-sms-to-usa
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full_slug: sms-sending-sms-to-usa
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translation_banner: true

‎pages/web_cloud/messaging/sms/envoyer_des_sms_avec_lapi_ovh_en_java/meta.yaml‎

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id: 1b042b44-a2a4-4baf-bd13-b774c387892b
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full_slug: sms-sending-via-api-java
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full_slug: sms-sending-via-api-java
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translation_banner: true

‎pages/web_cloud/messaging/sms/envoyer_des_sms_avec_lapi_ovh_en_nodejs/meta.yaml‎

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id: 55349f96-666b-4c9b-a9da-48f21a71ea23
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full_slug: sms-sending-via-api-nodejs
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full_slug: sms-sending-via-api-nodejs
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translation_banner: true

‎pages/web_cloud/messaging/sms/envoyer_des_sms_avec_lapi_ovh_en_php/meta.yaml‎

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id: 1a8f6500-5c3a-4317-b4bd-f83255f97d41
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full_slug: sms-sending-via-api-php
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full_slug: sms-sending-via-api-php
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translation_banner: true

‎pages/web_cloud/messaging/sms/envoyer_des_sms_depuis_mon_espace_client/guide.en-gb.md‎

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---
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title: Sending SMS messages via the OVHcloud Control Panel
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excerpt: Find out how to send SMS messages simply via the OVHcloud Control Panel
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updated: 2024-10-10
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updated: 2025-10-28
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---
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## Objective
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### Step 1: Configure the sender and recipient.
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> [!primary]
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> For more information on creating and using a sender, refer to our guide "[Everything you need to know about SMS senders](/pages/web_cloud/messaging/sms/tout_savoir_sur_les_expediteurs_sms)".
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Once you have landed on the sending page for SMS messages, you will have different settings to enter, in order to adapt your SMS sending to suit your needs.
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![send sms control panel](images/sms-send-control-panel02E.png){.thumbnail}
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Three sending formats (Standard/Flash/Sim) are also visible (2) but this feature is deprecated.
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### Step 3: Choose an SMS sender.
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#### A short number enabling recipients to send replies
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**Only for OVHcloud accounts in France excluding French overseas departments and territories.**
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Short numbers enable you to receive replies via the Received SMS tab.
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#### Virtual mobile number
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**Only for OVHcloud accounts in France.**
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If you have an SMS solution with a virtual mobile number, you can enter it as a sender. For further information, please refer to our French webpage on [virtual mobile numbers](https://www.ovhtelecom.fr/sms/reponse/numeros-virtuels.xml).
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> [!primary]
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>
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>If you already have an SMS account, you cannot create a virtual mobile number for an existing account. You will need to order a new SMS account via the page for the virtual mobile number solution.
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>
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#### Alpha-numeric sender
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You can customise your sender. This would mean you are no longer able to receive replies from the recipient of your SMS. To access SMS sender management, select `Senders`{.action} (1) when you are on the SMS account concerned.
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![send sms control panel](images/sms-send-control-panel04E.png){.thumbnail}
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If you would like to add an additional SMS sender, click the `Actions`{.action} button in the middle, then `Add`{.action} (2).
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![send sms control panel](images/sms-send-control-panel05E.png){.thumbnail}
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Once you are on the ‘Add’ page, you will see several options for configuring a new SMS sender (3).
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- **Manually add senders**: You will need to enter the sender you want, their description, and a reason for using this sender (4). A supporting document is also required.
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> [!primary]
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>
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> As part of our security policy, we ask for a supporting document. By default, this is a company or trademark letterhead, including the authorisation of an official with signature and stamp of the same company, a proof of identity.
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>
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- **Add senders based on personal data**: You can request a sender based on the contact details saved on your OVHcloud account. A dropdown list of available senders will then appear.
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- **Add senders based on OVHcloud domain names**: You can use a domain name available in the OVHcloud Control Panel as a sender. A dropdown list of available senders will then appear.
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## Go further
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Join our [community of users](/links/community).

‎pages/web_cloud/messaging/sms/envoyer_des_sms_depuis_mon_espace_client/guide.en-ie.md‎

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---
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title: Sending SMS messages via the OVHcloud Control Panel
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excerpt: Find out how to send SMS messages simply via the OVHcloud Control Panel
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updated: 2024-10-10
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updated: 2025-10-28
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---
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## Objective
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### Step 1: Configure the sender and recipient.
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> [!primary]
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> For more information on creating and using a sender, refer to our guide "[Everything you need to know about SMS senders](/pages/web_cloud/messaging/sms/tout_savoir_sur_les_expediteurs_sms)".
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Once you have landed on the sending page for SMS messages, you will have different settings to enter, in order to adapt your SMS sending to suit your needs.
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![send sms control panel](images/sms-send-control-panel02E.png){.thumbnail}
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Three sending formats (Standard/Flash/Sim) are also visible (2) but this feature is deprecated.
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### Step 3: Choose an SMS sender.
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#### A short number enabling recipients to send replies
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**Only for OVHcloud accounts in France excluding French overseas departments and territories.**
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Short numbers enable you to receive replies via the Received SMS tab.
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#### Virtual mobile number
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**Only for OVHcloud accounts in France.**
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If you have an SMS solution with a virtual mobile number, you can enter it as a sender. For further information, please refer to our French webpage on [virtual mobile numbers](https://www.ovhtelecom.fr/sms/reponse/numeros-virtuels.xml).
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> [!primary]
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>
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>If you already have an SMS account, you cannot create a virtual mobile number for an existing account. You will need to order a new SMS account via the page for the virtual mobile number solution.
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>
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#### Alpha-numeric sender
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You can customise your sender. This would mean you are no longer able to receive replies from the recipient of your SMS. To access SMS sender management, select `Senders`{.action} (1) when you are on the SMS account concerned.
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![send sms control panel](images/sms-send-control-panel04E.png){.thumbnail}
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If you would like to add an additional SMS sender, click the `Actions`{.action} button in the middle, then `Add`{.action} (2).
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![send sms control panel](images/sms-send-control-panel05E.png){.thumbnail}
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Once you are on the ‘Add’ page, you will see several options for configuring a new SMS sender (3).
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- **Manually add senders**: You will need to enter the sender you want, their description, and a reason for using this sender (4). A supporting document is also required.
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> [!primary]
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>
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> As part of our security policy, we ask for a supporting document. By default, this is a company or trademark letterhead, including the authorisation of an official with signature and stamp of the same company, a proof of identity.
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>
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- **Add senders based on personal data**: You can request a sender based on the contact details saved on your OVHcloud account. A dropdown list of available senders will then appear.
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- **Add senders based on OVHcloud domain names**: You can use a domain name available in the OVHcloud Control Panel as a sender. A dropdown list of available senders will then appear.
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## Go further
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Join our [community of users](/links/community).

‎pages/web_cloud/messaging/sms/envoyer_des_sms_depuis_mon_espace_client/guide.es-es.md‎

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title: Enviar SMS desde el área de cliente
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excerpt: Cómo enviar SMS fácilmente desde el área de cliente de OVHcloud
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---
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## Objetivo
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### 1. Configurar el remitente y el destinatario
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> [!primary]
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> Para obtener más información sobre la creación y el uso de un remitente, consulte nuestro guía "[Todo sobre los remitentes SMS](/pages/web_cloud/messaging/sms/tout_savoir_sur_les_expediteurs_sms)".
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Una vez en la página de envío de los SMS, podrá configurar distintos parámetros para adaptar el envío de SMS a sus necesidades.
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![configurar remitente y destinatario](images/sms-send-control-panel02E.png){.thumbnail}
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También puede configurar el tipo de envío (2) (eligiendo entre Estándar, Flash y Sim) pero esta funcionalidad está desfasada.
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### 3. Elegir el remitente del SMS
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#### Número corto que permite responder
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**Sólo para cuentas OVHcloud en Francia excluyendo DOM-TOM**
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Permite recibir una respuesta en la pestaña de SMS recibidos.
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#### Número móvil virtual
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**Sólo para cuentas OVHcloud en Francia.**
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Si dispone de una solución de SMS con número móvil virtual, podrá utilizar este número como remitente.
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> [!primary]
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>
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>Si ya dispone de una cuenta de SMS, no es posible crear un número móvil virtual para esa cuenta. Para crearlo, debe contratar una nueva cuenta de SMS a través de la [página web del número móvil virtual](https://www.ovhtelecom.fr/sms/reponse/numeros-virtuels.xml).
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#### Remitente alfanumérico
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Es posible personalizar el remitente, pero, en ese caso, ya no podrá recibir respuestas del destinatario del SMS. Para acceder a la gestión de los remitentes de SMS, abra la pestaña `Remitentes`{.action} (1) de la cuenta de SMS correspondiente.
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![Remitentes](images/sms-send-control-panel04E.png){.thumbnail}
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Si quiere añadir un remitente de SMS adicional, haga clic en el botón `Acciones`{.action} y seleccione `Añadir`{.action} (2).
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![Añadir un remitente](images/sms-send-control-panel05E.png){.thumbnail}
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Existen diversas opciones a la hora de añadir un nuevo remitente de SMS (3):
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- **Añadir remitentes manualmente**: Introduzca el nombre que quiera que aparezca como remitente, una descripción (opcional) y una breve explicación motivando el uso de dicho nombre (4). También es necesario un justificante.
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> [!primary]
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>
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> Le solicitamos un justificante en el marco de nuestra política de seguridad. Se trata por defecto de documento en papel con el membrete de la empresa o de la marca, incluyendo la autorización de un responsable con firma y sello de esa empresa, documento de identidad, o extracto de registro de comercio (CIF) si no es una marca registrada.
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- **Añadir remitentes a partir de datos personales**: Puede solicitar un remitente basado en los datos de su cuenta de OVHcloud. Al seleccionar esta opción, aparecerá una tabla con los remitentes disponibles. Haga clic en `+`{.action} para añadir el remitente correspondiente.
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- **Añadir remitentes a partir de sus dominios en OVHcloud**: Puede utilizar como remitente un dominio disponible en su cuenta de OVHcloud. Al seleccionar esta opción, aparecerá una tabla con los remitentes disponibles. Haga clic en `+`{.action} para añadir el remitente correspondiente.
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## Más información
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Interactúe con nuestra [comunidad de usuarios](/links/community).

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