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8 posts • Page 1 of 1
maptin
Posts: 4
Joined: Fri Jan 17, 2020 8:25 pm

Mathematica asks for an activation key and or password ...

Fri Jan 17, 2020 9:52 pm

I've just downloaded and installed Mathematica from the Wolfram web-site on my Raspberry Pi 4. When I launch it, I'm prompted to launch an activation key and/or password. I contacted Wolfram as where I might find said key/password and they've been singularly unhelpful :

"Please go to https://www.raspberrypi.org/ for help.

Wolfram does not provide assistance with Raspberry-Pi issues.

I hope this helps.

Chris Fairfield
Customer Services Representative
Wolfram Research Europe Ltd"

Can any one help?

klricks
Posts: 8928
Joined: Sat Jan 12, 2013 3:01 am

Re: Mathematica asks for an activation key and or password ...

Sat Jan 18, 2020 6:28 am

I believe you need to install the Raspbian version?
Go to [Menu] --> [Preferences] --> [Recommended Software]
Click the [Programming] tab and select Mathematica.
3B+ & 4B4G Running RPi OS Bookworm w/ Desktop

maptin
Posts: 4
Joined: Fri Jan 17, 2020 8:25 pm

joan
Posts: 16325
Joined: Thu Jul 05, 2012 5:09 pm

Re: Mathematica asks for an activation key and or password

Sat Jan 18, 2020 3:34 pm

What is reported by

uname -a

What is reported by

cat /etc/os-release

maptin
Posts: 4
Joined: Fri Jan 17, 2020 8:25 pm

Re: Mathematica asks for an activation key and or password ...

Sat Jan 18, 2020 4:34 pm

uname -a ==> Linux raspberrypi 4.19.75-v7l+ #1270 SMP Tue Sep 24 18:51:41 BST 2019 armv7l GNU/Linux

cat /etc/os-release ===>
PRETTY_NAME="Raspbian GNU/Linux 10 (buster)"
NAME="Raspbian GNU/Linux"
VERSION_ID="10"
VERSION="10 (buster)"
VERSION_CODENAME=buster
ID=raspbian
ID_LIKE=debian
HOME_URL="http://www.raspbian.org/"
SUPPORT_URL="http://www.raspbian.org/RaspbianForums"
BUG_REPORT_URL="http://www.raspbian.org/RaspbianBugs"

I also tried installing as per klricks suggestion - same result

DungeonMaestro
Posts: 3
Joined: Thu May 28, 2020 4:24 pm

Re: Mathematica asks for an activation key and or password ...

Tue Jul 07, 2020 6:04 pm

I had this same problem. It turned out to be a permissions issue. Mathematica needs to be able to see the /dev/fb0 and /dev/vchiq files.

After some research, it seems that adding the user to the 'video' group and rebooting the Pi fixes this issue. At least, it worked for me. Good luck. :D

maptin
Posts: 4
Joined: Fri Jan 17, 2020 8:25 pm

Re: Mathematica asks for an activation key and or password ...

Tue Jul 07, 2020 10:13 pm

DungeonMaestro wrote:
Tue Jul 07, 2020 6:04 pm
I had this same problem. It turned out to be a permissions issue. Mathematica needs to be able to see the /dev/fb0 and /dev/vchiq files.

After some research, it seems that adding the user to the 'video' group and rebooting the Pi fixes this issue. At least, it worked for me. Good luck. :D
Thanks, DungeonMaestro, I'll give that a try when I have a chance. :) :)

chuckwh
Posts: 1
Joined: Mon Nov 02, 2020 4:22 am

Re: Mathematica asks for an activation key and or password ...

Mon Nov 02, 2020 4:25 am

Verified.
I installed under the pi account, but then added a user account for myself. Mathematica worked under the pi account. Was asked for activation under my own account. Added my account to 'video', and rebooted.
All good now. Thanks!

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