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  • About wtksk8r

About wtksk8r

Veteran Runner
‎10-31-2022
Community Stats
2446
Posts
2213
Votes
249
Best Answers
60
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@Jasim_saifu When you perform a factory reset the app considers the device as a new fitbit. You need to go to the app and a) remove the old device and b) add the device back to your account as if it were a new one. ... View more
‎09-07-2022 12:51
@massprillar I assume you have WhatsApp on your phone. On the Fitbit app notification menu scroll down to App Notifications and tap that.This will bring up a list of all the apps on your phone with a check box. Find WhatsApp there and check the box to get the notifications on your Fitbit device. ... View more
by in Sense
‎09-07-2022 06:09
‎09-07-2022 06:09
@Janleith I have occasional problems with the charger contacts which prevent charging. What that happens I clean both the back side of the pebble and the changer contacts with an alcohol swab. Suggest trying that and see if it helps. ... View more
‎09-05-2022 06:33
1 Vote
@Dumbass0 On the phone app tap home screen, tap on your profile photo (upper left). Then tap on the device tile on the settings page. Next tap on the Gallery tile. The upper tab should show you on the Versa 3 screen. Scroll down to show the apps in use on your device. Locate the weather tile and tap that. Then look for the settings tile and tap that. You should be able to change the temperature unit on that page. ... View more
‎09-01-2022 06:06
The numbers are dynamic and depends on the time that you looked at them. Let me know the specific numbers and the time that you looked. ... View more
‎08-31-2022 14:13
@kevbon83 The calorie budget depends on what you set as your deficit goal for the day - 500, 1000, 1500 calories? If at the time you looked at the app and it showed 1123 calories consumed and 2798 cal expended, then you have a deficit of approximately 1700 cal. the app says you still have about 1200 cal to consume which would put your deficit at around 500 cal for the day (not counting whatever calories you have still to expend for the rest of the day). ... View more
‎08-30-2022 06:42
@gsmithy1983 The update download can fail if the phone's wifi connection gets wonky or if it is trying to download during a high download time. Suggest trying again. I have sometimes had to try a couple of times to get mine to finally complete updates. ... View more
‎08-16-2022 11:32
1 Vote
@BethBorth I believe the username is the email address you used to set up your account. ... View more
by in Charge 5
‎08-14-2022 05:09
‎08-14-2022 05:09
@RuthieBee1961 The owner's manual is here: https://help.fitbit.com/manuals/manual_charge_5_en_US.pdf See page 48. ... View more
‎08-13-2022 12:37
2 Votes
@laui00 Check out the list of changes here: https://help.fitbit.com/articles/en_US/Help_article/2302.htm ... View more
@Klvn8r You should be able to keep your data if the old unit will sync. Suggest you a) charge up the old unit (and perhaps while on the charger, sync it). b) after syncing turn the unit off or move it to a far room c) remove the old unit from your app then d) add the new unit to the app. ... View more
‎08-05-2022 12:32
1 Vote
@Indie1 When you do a factory reset the app loses its connection to that specific unit. You have to go to the app and remove the unit from your devices and then add it back as if it were a new fitbit device and follow the same steps as when the unit was new. ... View more
by in Sense
‎08-05-2022 04:54
‎08-05-2022 04:54
@SunsetRunner What is the issue? ... View more
‎08-02-2022 06:33
@toddsdonald Try this. On the app look for the edit button (should be somewhere on the right above the tiles). Tap that and then scroll down to look for unused tabs. The readiness tile should be there with an add button. Tap the add button then tap done. ... View more
‎08-01-2022 06:35
@rthomas268 I doubt that logging an activity as an exercise changes the calorie expenditure estimate. The algorithm still uses steps and HR to estimate the calories. Try this experiment for say 3 or 4 days. Manually log a walk as a walk the first day, then a run the second day, then an elliptical the third day. I have tried this and all three exercises will come to very similar calorie expenditure estimates. The logging is primarily for your own use for tracking. ... View more
‎06-29-2022 13:48
At the end of the day the app says you ate 200 more calories than you expended. It also says you are 900 calories over your target. That means that it expected you to burn 900 more calories to meet a target of 700 calorie deficit. ... View more
‎06-29-2022 06:13
@Stonewilde Are these numbers the end of day total or intermediate mid day numbers? What do you have set as the calorie deficit? ... View more
‎06-22-2022 05:40
3 Votes
@Sarah6294 Putting the setting dominant wrist will reduce its sensitivity to motion so that you don't get steps for your normal arm/hand motion such as picking up things or moving stuff around by hand or scratching your head. Some people also set their unit to dominant hand even when they wear the unit on their non-dominant hand if they find lots of spurious steps recorded to reduce said sensitivity to their arm motion. ... View more
by in Charge 5
‎06-21-2022 14:08
2 Votes
‎06-21-2022 14:08
2 Votes
@ChuckHa On your phone app, tap on your profile photo (upper left) which should bring you to the settings page. Tap on the device tile to get to the device options which should have the Gallery tile. ... View more
by in iOS App
‎06-20-2022 05:32
‎06-20-2022 05:32
@Helend13 Try tapping on the Edit tile (should be somewhere on the upper right). Then scroll down. Disabled tiles will show up grayed out with an add button to bring them to the front. ... View more
by in Charge 5
‎06-20-2022 05:28
1 Vote
‎06-20-2022 05:28
1 Vote
@LeePittman Tap on the Gallery tile. On the next screen you should see tabs on top - one of them is the clock tab. Tap that and you should see the clock faces for the unit. ... View more
by in Charge 5
‎06-13-2022 06:07
‎06-13-2022 06:07
@Simon-Ash From the home screen swipe down until you see Screen Wake tab. Tap the tab to switch between manual and automatic. ... View more
by in Charge 5
‎06-08-2022 13:38
‎06-08-2022 13:38
@Harmy Start on page 36 of the user manual (https://help.fitbit.com/manuals/manual_charge_5_en_US.pdf). It gives a detailed step by step procedure to get GPS going on either the unit or on your phone. ... View more
‎06-07-2022 13:00
2 Votes
@HyperThred Night time usage of battery is most likely linked to the O2 sensor which activates when it detects your sleep. ... View more
‎06-05-2022 05:42
1 Vote
@MrsS. That has happened to me a few times. The only way I could remove it was to restart my tracker. ... View more
by in Charge 5
‎06-04-2022 06:31
1 Vote
‎06-04-2022 06:31
1 Vote
@Gujite The Charge 5 does not have a microphone. From the C5 manual (https://help.fitbit.com/manuals/manual_charge_5_en_US.pdf) Answer or reject phone calls If paired to an iPhone or Android phone, Charge 5 lets you accept or reject incoming phone calls. To accept a call, tap the green phone icon on your tracker's screen. Note that you can't speak into the tracker—accepting a phone call answers the call on your nearby phone. To reject a call, tap the red phone icon to send the caller to voicemail. The caller's name appears if that person is in your contacts list; otherwise you see a phone number. ... View more
by in Other Inspire Trackers
‎06-01-2022 13:44
‎06-01-2022 13:44
@Ttrero47 The main things the unit tracks are heart rate and steps. You should swipe up for the Today app to see steps. Or find a clock face that shows the steps in the main clock face. Check out the manual here (starting at page 18): https://help.fitbit.com/manuals/manual_inspire_2_en_US.pdf ... View more
‎05-29-2022 05:37
@96neko There should be an edit button on the upper left. Tap that and you should be able to drag and drop the tiles in the order you want. ... View more
‎05-25-2022 06:25
1 Vote
@GrammaRides Have you checked the settings on your app? On the phone app tap on your profile photo (upper left). Scroll down and tap on App Settings. Make sure Automatic time zone and Automatic location are set to on. ... View more
‎05-22-2022 06:11
@Lims On the phone app tap on your profile pic (upper left). This should bring you to the settings page. Scroll down and tap on the Activity & Wellness tab. Then tap the Exercise tab. At the top should be Stride Length. Tap that and you should see the switch for setting the stride length automatically. ... View more
by in iOS App
‎05-19-2022 06:19
‎05-19-2022 06:19
@Ctrygirl The cal in/out (over/under) takes your target deficit and pro-rates it linearly over the course of the day. If you designate a 500 calorie deficit the app starts at 0 deficit at midnight, and looks for 250 calories at noon and then 500 calories at midnight. The app calculates the over/under number based on your calorie intake and expenditure AT THE TIME YOU LOOK AT IT. The number can shift quite a bit if you look before and after a meal or before and after a workout. The cal left to consume looks at your average expenditure for the rest of the day (based on your history) and then estimates how much more you will use up the rest of the day and then calculates how much more you can eat to be within your deficit. This number can shift if you change your pattern of expenditure - for example if you normally exercise in the evening and then don't do it one day. Suggest you be aware of what you will be doing that day and take all those numbers into consideration. ... View more
@cknies Look here - 1https://help.fitbit.com/articles/en_US/Help_article/2216.htm?Highlight=factory Looks like for Charge 3 it means to remove all user data. ... View more
@kindie If you are replacing an Inspire 2 with another one - you can remove the old unit from your account and then move that unit far away from your phone. Place the new unit near your phone and let the app try to find it. You can also just replace the old unit with the new one but still need to move the old unit far, far away. ... View more
‎05-14-2022 06:24
@Juasp At 20-30 calories in 30 minutes it appears the unit is only counting your Base Metabolic Rate (BMR) almost as if you are not wearing the unit. Is the step count and heart rate the same as your previous walks? ... View more
‎05-12-2022 06:23
@Ablackwolfe74 Seems like you have a defective unit. The ECG is read through the electrical contact on the two metal bars and your fingers and should not start without completing the circuit. Suggest you contact Fitbit support for help. https://myhelp.fitbit.com/s/support?language=en_US ... View more
I don't believe that Fitbit makes one but there are quite a few third party glass screen protectors on Amazon. ... View more
‎05-01-2022 14:24
1 Vote
@Sbg6 Fitbit uses your stats (gender, age, height, weight) to estimate your Base Metabolic Rate (BMR) which is those calories you burn just to stay alive. Even if you don't wear the unit the algorithm continues to estimate your BMR. I don't know when you checked but 450 calories for 6-8 hours is not too far off (mine is about 60 calories per hour). The BMR estimate continues running even if you turn the unit off. At this time there is no way to disable that count. You can check the accuracy of the BMR by searching the web for a variety of BMR calculators. ... View more
‎04-19-2022 13:03
@CarameliPod There are several reasons why someone's RHR might rise. 1. Normal day to day variation - mine goes through rising and falling within a range of 3 to 5 bpm. 2. Stress from an upcoming event - when I have to be out of town for a few days my RHR starts to rise a few days before the travel day and in some cases it rises about 5 points above the average (this happened when I had to take an overseas trip). 3. Physical changes - I find that my RHR starts rising about a week before I get sick with the flu or cold (that is, before I feel the symptoms of the flu). I watch mine carefully in the spring and fall just to catch these periods. Also, seasonal allergies to various pollen trigger my RHR to rise for a few days. Pregnancy can also drive one's RHR upward. If you find your RHR continue to rise with no apparent physical cause then it might be prudent to schedule a checkup just to make sure there is no underlying cause. ... View more
by in Sense
‎04-14-2022 12:48
1 Vote
‎04-14-2022 12:48
1 Vote
@Anmluvr I have noticed an oddity with the Sense. If you lay it on its side on a hard surface the HR light does not go out and it records something much like a heartbeat. Since then I lay mine face down on a soft surface. ... View more
by in Sense
‎04-05-2022 06:27
1 Vote
‎04-05-2022 06:27
1 Vote
@Macamba You might be on sleep mode. On the watch swipe right and look for the crescent moon icon. If it is active tap it to deactivate sleep mode. See if this works. ... View more
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