About Talahthas

Welcome to the Fitbit community, @KayFit0731! Sad to hear that you're having an issue with your Aria 2. Assuming that you're using the latest version of the Fitbit app, please have a closer look at Scales >> Aria 2 >> Add Aria 2 to an existing account following this link to set up your Aria 2 for your new WIFI network using the Fitbit app: How do I set up my Fitbit device? I'll keep my fingers crossed. ... View more

Welcome to the Fitbit community, @ScarlaDraws. Sad to hear that you're having an issue getting started with new your Versa 4. From what you've mentioned, I think the best is doing a factory reset on your device and set it up from scratch. To factory reset your Versa 4, first keep it's button pressed for around 10 seconds until you'll see the Fitbit logo flashing on it's display. Then release the button and immediately keep pressing it again until there's a circle around the Fitbit logo. Now release the button and wait until your device has restarted. Finally, please closely follow the instructions provided here to set up your device: How do I get started with Fitbit Versa 4? I'll keep my fingers crossed. ... View more

Welcome to the Fitbit community, @addicted2disney. Sad to hear that your Versa 4 isn't working as expected. If you can sync your device, please do so before continuing. From what you've mentioned, I'd suggest doing a factory reset on your device and set it up from scratch. To factory reset your Versa 4, first keep it's button pressed for around 10 seconds until you'll see the Fitbit logo flashing on it's display. Then release the button and immediately keep pressing it again until there's a circle around the Fitbit logo. Now release the button and wait until your device has restarted. Finally, please follow the instructions provided here to set up your device: How do I get started with Fitbit Versa 4? I'll keep my fingers crossed. ... View more

Welcome to the Fitbit community, @GrammaJS! Fitbit Charge 6 is charged over USB. So you just have to make sure that the power supply you're going to connect the provided charging adapter to is switching between 110 V and 220 V, you're good to go. ... View more

Welcome to the Fitbit community, @GUJARE! Sad to hear that you're having an issue with your Versa 4. Does the display of your device go on, when you're going to charge it? If not, I'd suggest cleaning the charging contacts of your device as mentioned here: How do I clean my Fitbit device? Also please check if the charging pins of your charging adapter can move by gently pressing them down. Finally make sure that the power source you're using is working by connecting another device for charging. ... View more

Welcome to the Fitbit community, @SlackingOff! Sad to hear you're having issues with your Charge 5. As a first approach to hopefully get things fixed, I'd suggest restarting it. Before doing so you should make sure you've synced your device to not lose any data tracked so far. Also you should verify that the charging contacts on your device are clean and the charging pins on it's charging adapter are clean as well and can move flawlessly. In doubt please have a look here: How do I clean my Fitbit device? Next please closely follow these instructions as timing is crucial for this procedure: 1.) Connect your Charge 5 to the charging cable which has to be connected to a reliable power source. 2.) Press the button located on the flat end of the charging cable 3 times within 8 seconds(!), holding each press for about 1 second(!). 3.) Wait around 10 seconds until the Fitbit logo appears on your device's display. I'd like to point out that it sometimes requires more than one attempt to restart Charge 5. So, before throwing the towel, please give it another try. I'll keep my fingers crossed. ... View more

Welcome to the Fitbit community, @Jingsg! Sad to hear that you're having an issue with your Sense 2. Please try if restarting your device will get things fixed. Before doing so, I'd suggest syncing your Versa 4. Next, please keep it's button pressed for around 10 seconds until you'll see the Fitbit logo on it's display. I'll keep my fingers crossed. ... View more

Welcome to the Fitbit community, @honelbo1! Sad to hear that you're having an issue with your Charge 6. To hopefully get things fixed, please turn off Bluetooth on your phone, restart it and turn Bluetooth back on. Then try if your Charge 6 is reconnected. If that won't work for you, I'd suggest restarting your Charge 6. Before doing so you should make sure you've synced your device to not lose any data tracked so far. Also you should verify that the charging contacts on your device are clean and the charging pins on it's charging adapter are clean as well and can move flawlessly. In doubt please have a look here: How do I clean my Fitbit device? Next please closely follow these instructions as timing is crucial for this procedure: 1.) Connect your Charge 6 to the charging cable which has to be connected to a reliable power source. 2.) Press the button located on the flat end of the charging cable 3 times within 8 seconds(!), holding each press for about 1 second(!). 3.) Wait around 10 seconds until the Fitbit logo appears on your device's display. I'd like to point out that it sometimes requires more than one attempt to restart Charge 6. So, before throwing the towel, please give it another try. I'll keep my fingers crossed. ... View more

Welcome to the Fitbit community, @adrianabl! Sad to hear that you're having an issue with your Versa 4. Please try if restarting your device will get things fixed. Before doing so, I'd suggest syncing your Versa 4. Next, please keep it's button pressed for around 10 seconds until you'll see the Fitbit logo on it's display. I'll keep my fingers crossed. ... View more

Thanks for reporting back, @Hotdoggable, glad to hear that your Charge 6 is back to working order now. If you have any further questions or issues, do not hesitate to come back. ... View more

Welcome back to the Fitbit community, @Weewhiskey! Sad to hear you're having issues with your Charge 6. As a first approach to hopefully get things fixed, I'd suggest having a closer look at the troubleshooting tips following this link: How do I get notifications from my phone on my Fitbit device? If none of those will solve your issue, please try if restarting your device will do the trick. Before doing so you should make sure you've synced your device to not lose any data tracked so far. Also you should verify that the charging contacts on your device are clean and the charging pins on it's charging adapter are clean as well and can move flawlessly. In doubt please have a look here: How do I clean my Fitbit device? Next please closely follow these instructions as timing is crucial for this procedure: 1.) Connect your Charge 6 to the charging cable which has to be connected to a reliable power source. 2.) Press the button located on the flat end of the charging cable 3 times within 8 seconds(!), holding each press for about 1 second(!). 3.) Wait around 10 seconds until the Fitbit logo appears on your device's display. I'd like to point out that it sometimes requires more than one attempt to restart Charge 6. So, before throwing the towel, please give it another try. If that really won't work for you, please try if changing your device's clock face will get it back to working order. Here's how to do that: How do I change the clock face on my Fitbit device? I'll keep my fingers crossed. ... View more

Welcome to the Fitbit community, @Pahn1903! Up to now, it's not possible to connect multiple devices that use the Fitbit Gallery to the same account. This goes for the Fitbit Charge series, Fitbit Inspire series, Fitbit Luxe, Fitbit Sense series, Fitbit Versa series, and Google Pixel Watch series. ... View more

To make my answer clear, @RonTheMan, this is what you'd have found following the link I provided. Answer #1: Answer #2: The Fitbit Web Dashboard has been removed as there wasn't enough interest by users using it. You're welcome, ... View more

Welcome to the Fitbitcommunity, @RonTheMan! Sad to hear that you're having trouble getting used to the new Fitbit app. To hopefully make it easier for you to get accustomed to the new look and feel, please have a closer look here for all you need to know: How do I use the Fitbit app? If you have any questions about details, please don't hesitate to come back. ... View more

Welcome to the Fitbit community, @Martina1971! Sad to hear you're having issues with your Charge 5. As it sometimes requires more than one attempt to restart Charge 5, I'd suggest to give it another try. Before doing so you should verify that the charging contacts on your device are clean and the charging pins on it's charging adapter are clean as well and can move flawlessly. In doubt please have a look here: How do I clean my Fitbit device? Next please closely follow these instructions as timing is crucial for this procedure: 1.) Connect your Charge 5 to the charging cable which has to be connected to a reliable power source. 2.) Press the button located on the flat end of the charging cable 3 times within 8 seconds(!), holding each press for about 1 second(!). 3.) Wait around 10 seconds until the Fitbit logo appears on your device's display. I'll keep my fingers crossed. ... View more

Welcome to the Fitbit community, @TikaTina! Sad to see what has happened with your Sense 2. I'd suggest contacting the support team for further assistance and to check the warranty status of your device: ... View more

Welcome to the Fitbit community, @helendal! Please make sure your Sense 2 will be in Quiet Mode while sleeping to not have it vibrate during sleep. Here's how to manage that: ... View more

Welcome to the Fitbit community, @flo1117! Whenever your Charge 6 will receive a notification, it will will vibrate as long as your device isn't in a quiet mode. The display will turn on and show the notification if you turn your wrist after having received a notification on your device. Here are more details about receiving notifications: How do I get notifications from my phone on my Fitbit device? ... View more

According to my recent info, this issue should be resolved now, @talhahp, @rcnvenancio, @Villalbacv, @buvankc and @Adityatechnoob. Just pull down in the app to force sync. ... View more

Just got the info that the team is aware of this time zone issue and working on a solution, @talhahp. Thanks for having pointed that out. ... View more

Welcome to the Fitbit community, @talhahp! All in all this seems to be a problem with your internet access in general. Have you tried restarting your router? Are you using VPN for your internet connection? ... View more

Welcome to the Fitbit community, @fogilvom2! Sad to hear that you're having issues with your Charge 6. As a first attempt to hopefully get things fixed, I'd suggest having a closer look here for troubleshooting: Why isn't my Fitbit device's battery charging? Please pay special attention to keeping the charging pins clean as mentioned below and make sure the pins of your devices charger can move if you press them down. How do I clean my Fitbit device? If your Charge 6 is back recognizing it's charger, please give it a full charge before again trying to restart it closely following these instructions as timing is crucial for this procedure: 1.) Connect your Charge 6 to the charging cable which has to be connected to a reliable power source. 2.) Press the button located on the flat end of the charging cable 3 times within 8 seconds(!), holding each press for about 1 second(!). 3.) Wait around 10 seconds until the Fitbit logo appears on your device's display. I'd like to point out that it sometimes requires more than one attempt to restart Charge 6. So, before throwing the towel, please give it another try. If that really won't work for you, please try if changing your device's clock face will get it back to working order. Here's how to do that: How do I change the clock face on my Fitbit device? I'll keep my fingers crossed. ... View more

That's exactly how it works, @Catsmeowgh. If your Fitbit app forwards a notification to your Versa 4, it will pop up on your device first. If you ignore it, it then will be stored in the history of the last 30 notifications, at least as long it is among the 30 current ones. If you swipe up to access notification history and tap the corresponding notification, it will be deleted from the list to to free up space for new notifications. ... View more

That's the way it's meant to be, @Catsmeowgh, as memory space is pretty much limited on such devices. ... View more

Welcome back to the Fitbit community, @Catsmeowgh! Versa 4 can store up to 30 notifications, after which the oldest are replaced as you receive new ones. You can access notifications on your device by swiping up from the clock face. ... View more

Welcome to the Fitbit community, @Hotdoggable! Sad to hear you're having issues with your Charge 6. Although you've mentioned to already having tried this, I'd suggest to once again restarting your Charge 6 as it sometimes takes more than one attempt to successfully complete a restart on this device. Before doing so you should make sure you've synced your device to not lose any data tracked so far. Also you should verify that the charging contacts on your device are clean and the charging pins on it's charging adapter are clean as well and can move flawlessly. In doubt please have a look here: How do I clean my Fitbit device? Next please closely follow these instructions as timing is crucial for this procedure: 1.) Connect your Charge 6 to the charging cable which has to be connected to a reliable power source. 2.) Press the button located on the flat end of the charging cable 3 times within 8 seconds(!), holding each press for about 1 second(!). 3.) Wait around 10 seconds until the Fitbit logo appears on your device's display. If that really won't work for you, please try if changing your device's clock face will get it back to working order. Here's how to do that: How do I change the clock face on my Fitbit device? I'll keep my fingers crossed. ... View more

Welcome to the Fitbit community, @50Fuego! Right now you'll have to have a debit or credit card that is supported for Google Wallet on your Fitbit device. Here's the list of cards that are compatible at the moment: Banks Supporting Google Wallet For all details about using Google Wallet on your Fitbit device, please have a closer look here: Get started with Google Wallet ... View more

Welcome to the Fitbit community, @Joflute! Sad to hear that your Sense 2 isn't working as expected. Thanks for having taken the time trying to get things fixed by yourself. As your device still is having an issue, I'd suggest contacting the support team for further assistance: ... View more

Welcome to the Fitbit community, @N0000! Sad to hear about your opinion about the redesigned sleep tracking graph. Sure, one has to get used to the new presentation to discover it's advantages. So, hoping to provide you more insights on that, I'd suggest having a closer look here: Redesigned Sleep experience now in the Fitbit app ... View more

Thanks for reporting back, @DHW21113., glad I could help you. Although this tiny thing on your wrist might look like a simple gadget at first glance, it is indeed a pretty complicate device running complex software. In my long term experience it's good practice to restart those devices every now and then to keep them running without problems. I do this with my laptop, with my smart phone and with my Fitbit device as such. ... View more

Thanks for having tried to get things fixed by following my suggestions, @egruss. As those didn't work for you, I'd recommend contacting the support team for further assistance: ... View more

Welcome back to the Fitbit community, @Bradleywpg! If you don't want to be disturbed by notifications, there's the option to turn on DND mode on your Charge 6 or put it to Sleep Mode. You'll find both of these in the Settings app on your device which you can access by fully swiping down from the clock face. ... View more

Welcome to the Fitbit community, @nonnakelley! Sad to hear that you're having issues with your Versa 4. To hope fully get things fixed, please have a closer look here to eliminate any reasons why your device won't charge: Why isn't my Fitbit device's battery charging? Also please try if resetting your device will get it back to working order. To do so, keep it's button pressed for around 10 seconds until you'll see the Fitbit logo on it's display. I'll keep my fingers crossed. ... View more

Welcome to the Fitbit community, @Karatemom2023! If your Versa 4 has been factory reset, this hopefully will help get your device back to working order: How do I get started with Fitbit Versa 4? ... View more

Welcome to the Fitbit community, @Kwaai26! Sad to hear that your Versa 4 isn't working as expected. Please try if restarting your device will get things fixed. To do so, keep it's button pressed for around 10 seconds until you'll see the Fitbit logo on it's display. I'll keep my fingers crossed. ... View more

Welcome to the Fitbit community, @HKEEGAN1983! Sad to hear that your Versa 4 isn't working as expected. As there is a chance that your device's battery is discharged, please have a closer look here to hopefully get things fixed: Why isn't my Fitbit device's battery charging? If you Versa 4's battery has been fully charged and it still won't work, please try to restart it by holding it's button for around 10 seconds until you'll hopefully see the Fitbit logo on it's display. Also please try if changing your Versa 4's clock face will get it back to working order. Here's how to do that: How do I change the clock face on my Fitbit device? Finally, if none ot that will work for you, I'd recommend to do a factory reset on your Versa and set it up from scratch. To factory reset your Versa 4, first keep it's button pressed for around 10 seconds until you'll see the Fitbit logo flashing on it's display. Then release the button and immediately keep pressing it again until there's a circle around the Fitbit logo. Now release the button and wait until your device has restarted. Next, please follow the instructions provided here to set up your device: How do I get started with Fitbit Versa 4? I'll keep my fingers crossed. ... View more

Thanks for having tried my suggestions, @Peghigs. As those didn't work for you, I'd suggest contacting the support team for further assistance: ... View more

Welcome to the Fitbit community, @KimWalks! Have you tried to reset your Charge 6, making sure the contacts of the back of your device are clean before doing so as I've mentioned above? If so, I'd suggest contacting the support team: ... View more

Welcome to the Fitbit community, @AlbertRsp Sad to hear you're having issues with your Charge 5. As a first approach to hopefully get things fixed, I'd suggest restarting it. Before doing so you should make sure you've synced your device to not lose any data tracked so far. Also you should verify that the charging contacts on your device are clean and the charging pins on it's charging adapter are clean as well and can move flawlessly. In doubt please have a look here: How do I clean my Fitbit device? Next please closely follow these instructions as timing is crucial for this procedure: 1.) Connect your Charge 5 to the charging cable which has to be connected to a reliable power source. 2.) Press the button located on the flat end of the charging cable 3 times within 8 seconds(!), holding each press for about 1 second(!). 3.) Wait around 10 seconds until the Fitbit logo appears on your device's display. I'd like to point out that it sometimes requires more than one attempt to restart Charge 5. So, before throwing the towel, please give it another try. I'll keep my fingers crossed. ... View more

Welcome to the Fitbit community, @Peghigs! Sad to hear that you're having issues with your Charge 6. Although you've mentioned to already have tried this, I'd suggest to give restarting your device another try as it sometimes takes more than one attempt to do so successfully. Before restarting you should verify that the charging contacts on your device are clean and the charging pins on it's charging adapter are clean as well and can move flawlessly. In doubt please have a look here: How do I clean my Fitbit device? Next please closely follow these instructions as timing is crucial for this procedure: 1.) Connect your Charge 6 to the charging cable which has to be connected to a reliable power source. 2.) Press the button located on the flat end of the charging cable 3 times within 8 seconds(!), holding each press for about 1 second(!). 3.) Wait around 10 seconds until the Fitbit logo appears on your device's display. If that really won't work for you, please try if changing your device's clock face will get it back to working order. Here's how to do that: How do I change the clock face on my Fitbit device? I'll keep my fingers crossed. ... View more