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Oxygen level not showing up

‎02-28-2020 06:29

‎02-28-2020 06:29

I am using versa, but not getting oxygen level for sleep duration.

how to know when it will be rolled to my device.

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6 REPLIES 6

‎02-28-2020 13:04

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Marathon Racer
6684 377 6497

‎02-28-2020 13:04

A Fitbit moderator wrote a couple of months ago that "this feature has been rolled out to a small percentage of users". I believe roll outs have more to do with the region/country where you live rather than with the particular device you are using. But it’s possible it hasn’t been rolled out to everyone yet.

Dominique | Finland

Ionic, Aria, Flyer, TrendWeight | Windows 7, OS X 10.13.5 | Motorola Moto G6 (Android 9), iPad Air (iOS 12.4.4)

Take a look at the Fitbit help site for further assistance and information.

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‎02-29-2020 01:28

‎02-29-2020 01:28

how we will know if it is being rollout in my region(INDIA) or if not when
it will be rolled out ?

I say lack of communication or bad communication.
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‎02-29-2020 07:21

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Marathon Racer
6684 377 6497

‎02-29-2020 07:21

It’s a very new feature, the help article is less than one month old. Just be patient, you will eventually get it. I remember the same happened with sleep score last summer: other peope got it several weeks before me, but in the end, I also got it. If that really bothers you, try contacting Fitbit support and ask them.

Dominique | Finland

Ionic, Aria, Flyer, TrendWeight | Windows 7, OS X 10.13.5 | Motorola Moto G6 (Android 9), iPad Air (iOS 12.4.4)

Take a look at the Fitbit help site for further assistance and information.

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‎02-29-2020 09:32

Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
Community Legend
58424 2155 28593

‎02-29-2020 09:32

When you say your not getting a graph. Do you have a blank graph for EOV?

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‎02-29-2020 21:32

Jogger
8 0 1

‎02-29-2020 21:32

Yes I have a blank graph. But I have a Blaze.

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‎03-01-2020 00:36

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Marathon Racer
6684 377 6497

‎03-01-2020 00:36


@MaryKDS wrote:

Yes I have a blank graph. But I have a Blaze.


Then it’s to be expected:

2020年03月01日_1034.png

Dominique | Finland

Ionic, Aria, Flyer, TrendWeight | Windows 7, OS X 10.13.5 | Motorola Moto G6 (Android 9), iPad Air (iOS 12.4.4)

Take a look at the Fitbit help site for further assistance and information.

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