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How can I change the visible name on community board?

ANSWERED

‎02-02-2014 09:06

Base Runner
42 1 10

‎02-02-2014 09:06

When I set-up my flex I set-up a user name but it has a typo. I can't figure out how to change it and can't find it in "help" anywhere. Anyone know???

Best Answer
41 REPLIES 41

‎05-14-2018 17:58

Recovery Runner
6 0 18

‎05-14-2018 17:58

Why do I keep getting this. I NEVER asked to change my name. You have the
wrong person.
Best Answer
0 Votes

‎05-15-2018 04:02

Recovery Runner
19 0 2

‎05-15-2018 04:02

I posted this weeks ago, I have no clue why you keep getting it and I never asked about changing my name, clueless.

Sent from my iPhone
Best Answer
0 Votes

‎05-22-2018 12:11

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Community Legend
35657 3227 29583

‎05-22-2018 12:11

@MzHawks90 I assume you are talking about your dashboard and not the forums

DASHBOARD ONLY: click on the gear and select settings. At the top you should see your name. That's where to change it. Please make sure it is correct before scrolling to the bottom to save it.

You can only change it every 60 days

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎05-22-2018 15:40

‎05-22-2018 15:40

Best Answer
0 Votes

‎05-22-2018 20:21

Distance Runner
692 8 574

‎05-22-2018 20:21

It only allows for changing the first name. It’s the initial for the last name that needs changing and unable to do so. As it’s seems impossible to do I’m gonna be fine with the last initial in fact I’m rather fond of it now

Best Answer
0 Votes

‎05-23-2018 10:43

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Community Legend
35657 3227 29583

‎05-23-2018 10:43

I just changed mine with no problem

Try clearing your Cache

http://www.wikihow.com/Clear-Your-Browser%27s-Cache

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎08-03-2019 08:45

Jogger
2 0 1

‎08-03-2019 08:45

Please reset mine. I just created it. I haven’t posted anything except this.

Best Answer

‎09-07-2020 03:01

‎09-07-2020 03:01

Hi everyone,

I set up my account last night and used a "filler" name for the forum/community figuring I’d come back and change it later. It turns out I can’t change it. A search shows that I have to contact a moderator, but I can’t locate a "send message" button on any moderator’s profile.

Could someone please tell me how to send a message or ping a current moderator or tell me next steps? It sounds like in the past moderators have been able to resolve this, but Fit Support may not have been able to.

Thank you for your help!

Best Answer
0 Votes

‎09-07-2020 03:15

‎09-07-2020 03:15

@MatthewFitbit Hi Matthew, please see my post above. I’d like the name to be JaguarGirl. Thank you for help!

Best Answer

‎09-07-2020 10:05

Fitbit Moderator

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Fitbit Moderator
5711 559 8509

‎09-07-2020 10:05

@JaguarGirl Done!

Best Answer
0 Votes

‎09-07-2020 12:37

‎09-07-2020 12:37

Thank you @MatthewFitbit

I appreciate it!

Best Answer

‎09-18-2020 08:57

Jogger
2 0 1

‎09-18-2020 08:57

@MatthewFitbit Can you change mine to please? I would like it to be spelled correctly. I’ve had my Fitbit for a long time but I hadn't logged into the community until last year. WhenI signed up for Community I didn’t realize you couldn’t change your name and I accidentally spelled my name wrong from my phone. I was at work and I was in a hurry...lol... so I’ve been stuck with Shelbt ever since. If you could please correct it to Shelby I would greatly appreciate it. Thank you!

Best Answer
0 Votes

‎09-20-2020 16:27

Fitbit Moderator

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Fitbit Moderator
5711 559 8509

‎09-20-2020 16:27

@Shelby Your username should be fixed now.

Best Answer

‎01-02-2021 19:01

Recovery Runner
13 0 9

‎01-02-2021 19:01

Along similar lines, I would like to change form a "Jogger" to a "Bike Rider" (or whatever a person who rides a bike is called).

Never jogged a day in my life!

Best Answer

‎01-02-2021 19:05

Recovery Runner
13 0 9

‎01-02-2021 19:05

Now I'm a Recovery Runner! What's going on?

I'm not entering any of this!

Best Answer
0 Votes

‎01-03-2021 04:33

Cross-Country Runner
1185 52 1168

‎01-03-2021 04:33

rhodgkin,

Those are "ranks" that tell people how active you are in the Fitbit Community - in other words, how often you post here. They have nothing to do with what kind of exercise you do. You went from "jogger" to "recovery runner" because you posted something, and that changed your rank. Here is a good thread that explains it all:

https://community.fitbit.com/t5/Fitbit-Community-Basics/About-Community-Ranks/td-p/272000

Best Answer

‎01-03-2021 11:26

Recovery Runner
13 0 9

‎01-03-2021 11:26

Thanks betpchem!

Best Answer
0 Votes

‎02-15-2021 14:30

Base Runner
36 0 11

‎02-15-2021 14:30

It can not be changed in the Community😶

Best Answer
0 Votes

‎03-25-2022 06:42

Recovery Runner
5 0 1

‎03-25-2022 06:42

Hi,

@MatthewFitbit I was wondering that would you be so kind as to change my Community username to HarrisTweed87 as well? Thank you very much!

Kind regards,

Thomas

Best Answer
0 Votes

‎04-07-2022 17:48

Jogger
1 0 0

‎04-07-2022 17:48

Hi @MatthewFitbit i did the same as JaguarGirl. I just created mine last night, please change my forum name to wapgutn to NinB. Thanks!

Best Answer
0 Votes

AltStyle によって変換されたページ (->オリジナル) /