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Versa 2 is not receiving notifications on Pixel 3

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‎01-08-2020 04:01 - last edited on ‎01-10-2020 15:34 by Fitbit Moderator

Recovery Runner
11 1 6

‎01-08-2020 04:01 - last edited on ‎01-10-2020 15:34 by Fitbit Moderator

I bought the Fitbit versa 2 yesterday and I'm pretty solid when it comes to technology. I followed every suggestion on this forum and beyond.

This is an issue with Fitbit not with your phones. From reading what's going on it's seriously shocking that this is actually an issue and an ongoing one at that.

While I'm returning mine today, after owning it for not even 12 hours. I just wanted to drop this simple public service announcement.

Good luck folks.

Moderator edit: updated subject for clarity

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‎01-10-2020 15:43 - edited ‎09-25-2024 17:14

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Fitbit Moderator

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Fitbit Moderator
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‎01-10-2020 15:43 - edited ‎09-25-2024 17:14

Hi there @saltygoose, welcome to the Community Forums. I am sorry to hear that you are going through this situation. Thanks for letting us know about this issue.

As our Support Team mentioned, we’re aware of it and are working to identify a resolution as quickly as possible.

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

Maria | Community Moderator, Fitbit


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‎02-15-2020 09:00

Jogger
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‎02-15-2020 09:00

I'm having this issue as well and am debating returning. Any solutions?

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